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Cart not showing products on homepage

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #141666

    JackTerrox
    Participant

    Hello,

    I have a problem with cart not showing products when clicking on the cart icon on homepage. It expands from the side but is empty regardless of having correct item count on the icon. It works well on all other pages except homepage.

    I have tried and disabled other plugins not related to the theme but the problem persists.

    Images in the desc.

    I sent you FTP acces in the private sec. If you need more info please ask!

    Thanks in advance!

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    #141669

    JackTerrox
    Participant

    Image with the problem

    #141670

    JackTerrox
    Participant

    Sorry, it exceeded the max file size. Here it is!

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    #141708

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in WoodMart WordPress family :).

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site WP admin access to the private area.

    Best Regards

    #141713

    JackTerrox
    Participant

    Problem is still there if we do all of the above. We can’t leave it all deactivated because the site is online and we have a webshop working. It doesn’t make sense to leave it that way untill you come and and inspect, as it might be a couple of hours. When you do come to the site do what you must and you can disrupt the way a site works as you work on finding the solution. I am sending you the credentials in the private content.

    Br

    #141732

    Hello,

    Your issue has been solved, please check your site now after removing the browser cache, As I told you already in my last comment that switch to Parent Theme and check your site, So I just activated the Parent Theme on your site and the issue resolved, So this is your Child Theme Customization issue, Please concern with your developer to solve the Child Theme Customization issue for you on use the fresh new Child Theme: http://prnt.sc/p0srh7

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)