Error on social login

This topic has 41 replies, 2 voices, and was last updated 5 years, 2 months ago by Artem Temos.

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September 3, 2019 at 6:33 pm #141927

Ricable
Participant

Hi, i have migrated wordpress installation to another server and now social login doesn’t work anymore. When i try to login it redirects me to my account page for login and register (again).

Can u help me?

September 4, 2019 at 5:58 am #141955

Artem Temos
Keymaster

Hi,

Try to add the following PHP code snippet to the child theme functions.php file

add_filter( 'woodmart_alt_auth_method', '__return_true' );

Regards

September 4, 2019 at 10:48 am #142000

Ricable
Participant

It works, thank you

September 4, 2019 at 11:17 am #142005

Ricable
Participant

CORRECTION: it partially works.

I can login ONLY if user exists, but if it doesn’t system redirects me on account page for login with the bottom message: “You are now logged in as (blank)”

Waiting for your feedback

September 4, 2019 at 11:41 am #142009

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your FTP access so we can check it?

Thank you in advance

September 16, 2019 at 2:38 pm #144331

Ricable
Participant

You can access to reserved area and FTP to fix that problem. You can deactivate the plugin u want.

Let me know.

September 17, 2019 at 12:48 am #144337

Artem Temos
Keymaster

Please, deactivate all external plugins first. And we can’t connect with data to your FTP http://prntscr.com/p6u845

September 17, 2019 at 1:33 pm #144631

Ricable
Participant

New credential here. I’ve disabled external plugins.

Let me know

September 18, 2019 at 1:35 am #144633

Artem Temos
Keymaster

You didn’t disable external plugins yet.

September 18, 2019 at 7:12 am #144810

Ricable
Participant

I left active only the plugins that are shipped with the theme now.
Please check and let me know.

September 18, 2019 at 12:20 pm #144815

Artem Temos
Keymaster

We see that 53 plugins are still active https://gyazo.com/19b76120b1061e45b3c3ccb7cfdfb456

September 18, 2019 at 2:27 pm #144980

Ricable
Participant

You need to access to the testarea url. You can found it in private content.

September 18, 2019 at 2:28 pm #144982

Artem Temos
Keymaster

But what is the login and password to that?

September 20, 2019 at 8:50 am #145518

Ricable
Participant

Here you are:

September 20, 2019 at 9:01 am #145519

Artem Temos
Keymaster

The password is wrong and we can’t access.

September 20, 2019 at 10:02 am #145540

Ricable
Participant

Try now, same credentials

September 20, 2019 at 12:57 pm #145592

Artem Temos
Keymaster

Seems that you have specified wrong data in Theme Settings. Could you please check it and send us screenshots from your Facebook APP configuration?

September 23, 2019 at 7:34 am #146040

Ricable
Participant

Here u are (link in private)

September 23, 2019 at 7:57 am #146049

Artem Temos
Keymaster

Please, add us to the Facebook administrators list so we can check the APP settings

September 23, 2019 at 8:18 am #146063

Ricable
Participant

Done

September 23, 2019 at 11:43 am #146107

Artem Temos
Keymaster

We see that you didn’t add the code that we gave you. We added it and it works correctly.

September 23, 2019 at 12:05 pm #146111

Ricable
Participant

Tried testarea and it works well, tried the same code on production environment not so well, we receive this error:
Notice: Trying to get property ‘display_name’ of non-object in /usr/www/users/ricablem/wp-content/plugins/woodmart-core/inc/auth.php on line 185

September 23, 2019 at 8:09 pm #146113

Artem Temos
Keymaster

In this case, we need to investigate your live website too.

September 24, 2019 at 9:38 am #146271

Ricable
Participant

I’ll schedule a maintenance for tomorrow, u can access on the website with the same credential starting at 11 am CET+1 and ending at 4 pm CET+1. Is it ok for you? What are your working hours?

September 24, 2019 at 11:23 am #146292

Artem Temos
Keymaster

OK, contact us just before we should start.

September 25, 2019 at 9:06 am #146477

Ricable
Participant

ricable.com is in maintenance mode now. You can start working now.
Let us know.

September 25, 2019 at 10:21 am #146486

Artem Temos
Keymaster

We just tested this on your website and it is working correctly.

September 25, 2019 at 12:12 pm #146538

Ricable
Participant

It was a 3rd party plugin.
It doesn’t work in english language, what url i need to set on facebook platform? I use weglot.

September 25, 2019 at 8:24 pm #146543

Artem Temos
Keymaster

You can see an example of the URL that should be used in Theme Settings -> Login / Register.

September 27, 2019 at 6:52 am #146957

Ricable
Participant

In english the url base changes (domain.com -> domain.com/en). I’ve tried to insert */en/* in the url, but it doesn’t work…
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