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product page side bar disappeared

Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 11, 2019 at 7:51 am #143111

    shuki
    Participant

    Hi
    product page side bar disappeared

    1.sidebar active in theme settings – > product
    2.i have added widgets to the “Single product page Widget Area “

    September 11, 2019 at 1:04 pm #143190

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You need to make sure that you are using “2 column Left” or “2 column Right” layout for product, from Theme Options >> Product Page >>Single Product Sidebar.
    Screenshot: https://jmp.sh/LIQmAIv

    After doing this, deactivate all of your third party plugins not required by the theme and then check your sidebar on the product page. This will surely fix the issue.

    Best Regards.

    September 11, 2019 at 1:53 pm #143209

    shuki
    Participant

    iCredit (Rivhit) Payment Gateway caused this.
    (iCredit WooCommerce Plugin V3.0.1)
    thanks

    September 12, 2019 at 7:35 am #143355

    Aizaz Imtiaz Awan
    Keymaster

    Hello

    I’m glad to hear that you found the cause of this issue. As you found that “iCredit WooCommerce Plugin V3.0.1” interrupts the functionality of the product page. If you still want to use the plugin on your site then please contact plugin author to customize the plugin core files and solve the issue for you.

    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)