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I found out two bugs on the template please

Viewing 18 posts - 1 through 18 (of 18 total)
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  • September 16, 2019 at 3:38 pm #144349

    EDEN
    Participant

    Ok thanks

    I found out two bugs on the template please

    https://eden-boites.com/blog/

    1 / the brand caroussel on top is not looping like a caroussel should (it is not moving)

    2/ on the blog posts on bottom of page please click two times on CHARGER + (load more) and see what happnes on desktop

    September 17, 2019 at 6:18 am #144429

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    September 17, 2019 at 7:03 am #144461

    EDEN
    Participant

    Hello, sure here they are

    September 17, 2019 at 8:26 am #144491

    Artem Temos
    Keymaster

    The password is wrong and we can’t access.

    September 17, 2019 at 8:29 am #144494

    EDEN
    Participant

    try this one please

    September 17, 2019 at 9:30 am #144513

    Artem Temos
    Keymaster

    Please, disable all external plugins first.

    September 17, 2019 at 9:32 am #144521

    EDEN
    Participant

    Ok I do it, but we have currently a lot of users online, I am sorry to ask but I hope it will be fast to solve 🙂

    September 17, 2019 at 9:35 am #144525

    EDEN
    Participant

    done

    September 17, 2019 at 9:38 am #144527

    Artem Temos
    Keymaster

    You still have other plugins active so we can’t test it properly. Also, switch to the parent theme.

    September 17, 2019 at 9:41 am #144528

    EDEN
    Participant

    done thank you

    September 17, 2019 at 11:52 am #144576

    EDEN
    Participant

    Any news please ?

    September 17, 2019 at 12:02 pm #144578

    Artem Temos
    Keymaster

    We also asked for the FTP access to investigate the blog error from the code side. The brands carousel doesn’t have an autoplay option for now.

    September 17, 2019 at 12:59 pm #144611

    EDEN
    Participant

    Ok here is the ftp

    September 17, 2019 at 2:11 pm #144652

    EDEN
    Participant

    Did you receive them please ? sorry to insist but without the plugins the website is not working and we loose a lot on adwords

    September 17, 2019 at 2:15 pm #144653

    Artem Temos
    Keymaster

    Try to disable text for the blog element https://prnt.sc/p7b0os

    September 17, 2019 at 2:38 pm #144667

    EDEN
    Participant

    thank you sooooo much !!! you are amazing

    September 17, 2019 at 2:41 pm #144669

    Artem Temos
    Keymaster

    Great, you are welcome!

    September 17, 2019 at 3:01 pm #144679

    EDEN
    Participant

    if you allow me to, Id like to know something about the checkout page

    as you see on attached image, I would like the conditions to be always opened since the start, and also I dont know why it appears with code instead of just the content ?

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