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Woodmart Core Fatal Error

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  • September 16, 2019 at 7:34 pm #144379

    DELAYON
    Participant

    Constantly get this error message:

    Fatal error: Cannot declare class TwitterOAuth, because the name is already in use in /www/htdocs/w0177676/snurfer-boards.com/wp-content/plugins/woodmart-core/vendor/opauth/twitteroauth/twitteroauth.php on line 15

    how can i fix this?

    September 17, 2019 at 6:35 am #144438

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    September 17, 2019 at 8:10 am #144485

    DELAYON
    Participant

    please find the info below

    September 17, 2019 at 8:28 am #144493

    Artem Temos
    Keymaster

    We can’t open your website and see Google Chrome error that the website can’t be reached.

    September 17, 2019 at 8:32 am #144495

    DELAYON
    Participant

    I just checked again on 3 different devices, including mobile. I can open the website normally!

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    September 17, 2019 at 8:32 am #144497

    Artem Temos
    Keymaster

    Here is what we see on all devices https://gyazo.com/70c2d1170e28c2be0058c95e958d38f8

    September 17, 2019 at 8:33 am #144498

    DELAYON
    Participant

    sorry mistake:

    September 17, 2019 at 9:30 am #144514

    Artem Temos
    Keymaster

    Please, disable all external plugins first.

    September 17, 2019 at 9:34 am #144524

    DELAYON
    Participant

    done.

    September 17, 2019 at 9:35 am #144526

    Artem Temos
    Keymaster

    We just noticed that you have an outdated theme version. Please, update it first following our migration guide. Then, describe step by step where we can see this error https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/

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Viewing 10 posts - 1 through 10 (of 10 total)