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review does not display

Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 19, 2019 at 1:36 am #145078

    FairFang730
    Participant

    When I create a new product, the product page does not display comments.

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    September 19, 2019 at 7:26 am #145121

    Elise Noromit
    Member

    Hello,

    Please make sure you have enabled the Reviews in Woocommerce > Settings > Products tab.

    Best Regards

    September 19, 2019 at 4:42 pm #145318

    FairFang730
    Participant

    I have enabled it. My other product page shows reviews.

    September 20, 2019 at 7:39 am #145491

    Elise Noromit
    Member

    Hello,

    Please check the issue on the default theme to understand if our theme causes the problem.

    Best Regards

    September 20, 2019 at 9:01 am #145521

    FairFang730
    Participant

    I change to storefront theme. the review also did not show！
    I don’t know why.
    can you help me?

    September 20, 2019 at 3:59 pm #145650

    Elise Noromit
    Member

    Hello,

    Something is wrong with Woocomerce. If you see the same on the Storefront, it means our theme does not influence.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, try to reinstall Woocommerce, make the full sit backup before reinstalling.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)