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Variation images weird logic.

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  • #145808

    horny_fungus
    Participant

    Hi, guys I can’t get the logic of variation images.
    – I set only main variation image without any variation gallery images. After selecting variation in drop-down menu variation main image is shown together with main product gallery – makes NO sense to me (customer expect to see only variation images, there should be an option to select if you want to show main gallery or no). After I hit clear variation selection button main product image + main product gallery are shown – this makes sense.
    – I set both variation image and variation gallery images. After selecting variation main product image and main product gallery images are no longer shown, instead I see variation main image and variation gallery images – this makes sense (although it still would be better to have an option to select if I want to hide main gallery or not). After I hit clear variation selection button nothing changes – variation main and gallery images are still shown – this makes NO sense at all, I expect to see main product iamge and gallery after hitting clear button as it happens in previous case.

    #145838

    Artem Temos
    Keymaster

    Hello,

    As for the first algorithm, it mainly comes from WooCommerce since it is a built-in functionality to change the main image and we add only variations gallery as an extra function.
    As for the second case, it seems to be some kind of bug. Please, disable all plugins not related to the theme and provide us your admin and FTP access so we can investigate it.

    Kind Regards

    #145854

    horny_fungus
    Participant

    1) but you replace additional gallery images somehow when there are variation gallery images, so it should be possible to replace them with “nothing”
    2) credentials below, feel free to deactivate any plugins (there are only few activated at the moment). By the way this only happens on desktop, so maybe this is related to single column image layout

    #145881

    Artem Temos
    Keymaster

    We need your FTP, not only admin access. And please, disable the plugins first.

    #145913

    horny_fungus
    Participant

    Please check below:

    #146031

    Artem Temos
    Keymaster

    We found the problem and will fix in our next theme update.

    #146062

    horny_fungus
    Participant

    Great news!
    I still think the first scenario is not expected by customer. Please consider removing main gallery when variation is selected and it doesn’t have it’s own gallery.

    #146067

    Artem Temos
    Keymaster

    We will consider this for the future. Thank you

Viewing 8 posts - 1 through 8 (of 8 total)