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images not showing

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    Posts
  • September 25, 2019 at 5:41 pm #146630

    hallbird
    Participant

    Hi,
    Am having werid issue,
    in footer I have place am image in footer, and I have setup brands as well,
    if go directly to home page I cannot see the images,
    but in home page editor in WP bakery preview the images shows !!
    only in WP bakery the images displaying, but Home page not displaying..
    I have clear the cach, I have check another browser.. same

    September 25, 2019 at 9:01 pm #146644

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide the site admin access to the private area as well as page URL where images should be shown.

    Best Regards

    September 26, 2019 at 7:35 am #146723

    hallbird
    Participant

    Sure,
    I have provided the access

    September 26, 2019 at 7:54 am #146730

    Elise Noromit
    Member

    Hello,

    Please provide your login page URL as well as the page URL with the problem.

    Best Regards

    September 26, 2019 at 7:57 am #146735

    hallbird
    Participant

    Hi,
    links provided,
    for some reason the amp; keep coming in link, although i have delete it , it keep coming,
    please remove them and the link will works

    September 26, 2019 at 9:20 am #146768

    Elise Noromit
    Member

    Hello,

    Your pre-footer area contains this shortcode: [html_block id="258"] https://prnt.sc/pb6j2u

    When I check your existing HTML blocks I do not see such block https://prnt.sc/pb6je7

    Create HTML block, insert the brand element and insert its shortcode into the pre-footer area.

    You need to upload images into attribute items of the Publisher attribute https://gyazo.com/72da9ba2a18882c747185b8a9f93106b

    Best Regards

    September 26, 2019 at 9:35 am #146772

    hallbird
    Participant

    Hi,
    thanks but for the footer I think you went to the not correct one, because am not using FOOTER COPYRIGHTS even I have deleted the mentioned html block since no longer required,
    to view the footer image I meant its in widgets -> Footer Column 3
    there the images I have placed.
    for the publisher attributes, I have place the images for them, for the English version it’s not yet ready but Arabic its , if you click preview from WP bakery you can see the images for brands are displaying
    https://prnt.sc/pb6so0

    September 26, 2019 at 12:46 pm #146817

    Elise Noromit
    Member

    Hello,

    Your brand attribute item does not have the images, have you uploaded them? Where have you displayed the brands?

    Check your code in the Footer Column 3 I have added a div and it works now.

    Best Regards

    September 26, 2019 at 6:39 pm #146881

    hallbird
    Participant

    Hi,
    thanks,
    somehow after you have placed the div both of brands and footer are displaying fine.

    September 26, 2019 at 8:17 pm #146893

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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