Ajax Add to cart button is slow

Hello,

We don’t see a problem from our theme side in this situation. The speed is quite fast (~500ms) in general case. As for the DNS lookup, it is more related to some problems on the server side since it doesn’t depend on the theme. Try to ask your hosting provider help to investigate why it happens.

Kind Regards

Report the bug => you reponse with “nothing wrong” => try to convince and explain with 5 long ass replies and finally a manager come out and admit it is a bug and fix it with an update. Now it’s you again, the irresponsible supporter.

I have reviewed your previous topics and all your issues were resolved just when you provided us with full information. Yes, sometimes it may take a bit more time than expected, but we do our best to resolve them asap.

Really? Server again, it’s a fresh VPS, 65RAM and 16 vcore with just plain wordpress, what’s wrong with my server anyway?

The server work speed depends on a lot more things than just RAM and CPU cores. Our server has a lot more power but performs better. Unfortunately, we are not system experts but just WordPress developers. That is why we suggest you to ask some specialists or hosting provider support to investigate this for you.

Nothing wrong with your theme? Your server? then what is this? Read what i said above about taking a break 1 to 2 minutes … and then click at the ADD TO CART button again

We tested our demo and waited for 1-2-3-5 minutes. Please check result videos:
https://gyazo.com/61d14d8af238c04221fc5dc155a6eb60
https://gyazo.com/a63cabe64e8685a72f8f52a95050b620
https://gyazo.com/57a769624c7be6293d4c82a315db3708
https://gyazo.com/aa81762e6d4362716c8e42b0ea16d10a

=> 1.37s with No plugins whatsoever, just YOUR plain demo site, what happen with a website with some plugins like shipping and email, SMS ….. that relate to Woocomerce? It might took 2 to 3 second and even longer.

Have you tested it with other themes on your website? You can check with default Storefront WooCommerce theme and the same amount of plugins installed. If you will see that it works faster then it is related to the theme. You can check this on the shop page where default WooCommerce AJAX function exists.

Now what’s your solution here? Install no plugins? How am i suppose to do business then.

We cannot be responsible for all your plugins installed. If they harm your website performance it doesn’t mean that it is related to our theme.

1 more stupid answer i’ll rate this theme 1 star with a full report. I sick of fighting for my reporting again like the last time just becuz some guys who dont even understand ENGLISH and “Nothing wrong sir, nothing wrong sir”.

If you are not satisfied with our theme you are free to write any review anywhere if you say true. Otherwise, we will contact Envato and report your offensive behavior and abusing of their reviews system. Or we can return your money back if you request a refund here https://themeforest.net/refund_requests/new
Otherwise, lets continue the discussion and check everything carefully and we would be happy to fix the issue if it really exists in our theme.

Thank you for understanding.

Kind Regards
Xtemos studio

Please, be patient and let continue working on the case if you don’t mind. We already sent you all the results about our tests and proved that it is not related to our theme. Have you performed other tests after this? What else should we do to investigate the issue and help you? We would be very happy to resolve it asap.

Thank you for the understanding and sorry for the inconvenience.

Hello,

Yes, you are right. By default, WordPress AJAX requests use this file. WooCommerce in its turn created a separate entry file for it. But as WooCommerce doesn’t have AJAX on the single product page we implemented our own function and it uses standard WordPress core API. We will take some time to investigate it and check if it is possible to do this via WooCommerce file and get back to you. But in general, plugins you use shouldn’t slow your website down. If they slow that particular request then they will slow all things on your website. So we would like to suggest you investigate plugins performance too.

Kind Regards

Try to edit the file woodmart/inc/integrations/woocommerce/functions.php and change the line as shown on screenshot http://prntscr.com/pcrus6

add_action( 'wp_ajax_woodmart_ajax_add_to_cart', 'woodmart_ajax_add_to_cart' );
add_action( 'wp_ajax_nopriv_woodmart_ajax_add_to_cart', 'woodmart_ajax_add_to_cart' );

to this one

add_action( 'wc_ajax_woodmart_ajax_add_to_cart', 'woodmart_ajax_add_to_cart' );

and also the file woodmart/js/functions.js like this http://prntscr.com/pcrudg

url: woodmart_settings.ajaxurl,

to

url: wc_add_to_cart_params.wc_ajax_url.toString().replace( '%%endpoint%%', 'woodmart_ajax_add_to_cart' ),

and disable JS combine and minify options in Theme Settings -> Performance.

@Artem Temos

I can confirm it is working but it does not have any real benefit, in our case at least.

The ajax add to cart on single product is fluctuating between 500ms and 700ms with and without the above fix.

I think your original ajax add to cart does not have any problem to fix it in the first place.