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Problem with Version 4.1.0

Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 27, 2019 at 7:16 am #146967

    tessera
    Participant

    Hello, after the update from v3.8.1 to v4.1.0 I have some errors.
    I attached you some images before the updates and after, for better understood.

    Thank you

    Attachments:
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    September 27, 2019 at 8:28 am #146991

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Just checked your site now at my end and it is working perfectly fine, You can see the below given screenshots for satisfaction, It is surely the cache issue at your end nothing else.

    1. https://screenshot.net/qk60lbp
    2. https://screenshot.net/e7ej3i3

    So Please check your site after removing your browser cache and cookies, I am sure you will not finds the issue.

    Best Regards.

    September 27, 2019 at 12:18 pm #147033

    tessera
    Participant

    Hello again,
    This site isn’t updated to version 4.1.0, it’s on 3.8. I have it cloned locally to investigate the issue. The images I’ve sent you are from the site that I am running locally on version 4.1. I get these changes when I update from 3.8 to 4.1.

    September 27, 2019 at 12:53 pm #147044

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    As you said that the issue occur on your localhost site. When you update the version from 3.8 to 4.1. You might have missed some steps or set the wrong settings on your localhost. Or you might have some third party plugins or containing the outdated theme required plugins. There are a lot of reasons for that look which you shared in your attachment files.

    I’m not able to investigate the site which is on your localhost. Kindly update the theme and plugins as well at your live server and then if the issue occur on your live site then let me know.

    Best Regards.

    September 30, 2019 at 7:37 am #147482

    tessera
    Participant

    You did not understand me…

    First of all, I made the theme update to live site and the problem I mentioned above appeared.
    Secondly, I migrated my live site to local to fix the bugs…
    Can you provide possible solutions for your update??

    October 1, 2019 at 6:48 am #147733

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    If your live site contains the latest version of theme not at the localhost. Then share your admin login credentials after deactivating all the third party plugins which are not required by the theme.So I can check the site and help you out.

    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)