Hello,
As per the Support policy, the following are covered:

– Answer your specific questions about the features and functionality of the item
– Provide some guidance on the way the item is designed
– Help you with issues related to using the item and getting the most value out of its functionality.
– Answer questions about third party assets or functionality (e.g. plug-ins) bundled with the item, such as how they work and other technical questions.
– Help with defects in the item or included third party assets
– Item updates to ensure ongoing compatibility and to resolve security vulnerabilities

The site configuration, however, as per your needs is not covered by the Support Policy. https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492/support

Best Regards