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Slider Revolution error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 15, 2019 at 5:09 pm #150269

    prismashop
    Participant

    Hey guys

    We are having a problem with the theme trying to load sliders from slider revolution 6.

    The slider never loads, just keeps showing the loading sing and never finish.

    Adding a screenshot to be more clear.

    best regards

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    October 15, 2019 at 8:33 pm #150306

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    October 15, 2019 at 8:39 pm #150309

    prismashop
    Participant

    Hi

    Just followed the steps, didn’t work.

    Let me know how can i give access to the site guys.

    thanks

    October 16, 2019 at 6:40 am #150348

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access in the private content area which is under the message field. https://gyazo.com/dc4fa9571b3ba1fc86bec82fd19af1dd

    This field is confidential and available for our team only.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)