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Masonry Grid Not Working After Upgrading to v5.0

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #150272

    noraferg
    Participant

    None of the grid settings are working after upgrading. I’m using the grid to display news (posts). I’ve deactivated plugins to test if there is a conflict, but no change. Please advise.

    #150293

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #150320

    noraferg
    Participant

    I’ve made multiple tests and believe it is the Yoast plugin causing the issue. I also posted another topic on the Yoast plugin causing WP Bakery to not work (I’ve been having to deactivate Yoast in order to edit pages).

    A couple other items that have cropped up since going live – the arrows in the menu are no longer displaying and my background image will not display. I uploaded new versions in an attempt to fix the issue and nothing works.

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    #150390

    Hello,

    Your site is configured incorrectly: http://prntscr.com/pjz32e your site is on HTTP and icons are uploaded via HTTPS. You need to configure the address of the site in Dashboard > Settings > General

    Best Regards

    #150454

    noraferg
    Participant

    Thank you. The image issue is fixed, but the issue with Yoast has still not been resolved.

    #150507

    Hello,

    Have you received any feedback from the plugin support?

    Best Regards

    #150509

    noraferg
    Participant

    No. I posted to the Yoast forum (several posted same issue with WPBakery, which confirms there is a conflict…some posters wrote that they posted to WPBakery about the issue). No word yet. I downgraded to v12, but still having issue. I removed the plugin and will try All in One SEO plugin as I can’t wait for this to get resolved by the plugin creators.

    #150528

    Hello,

    We need a little bit more time for this issue. We are now investigating the issue. We shall get to you very soon.

    Best Regards

    #150609

    Hello,

    We have tested on different devices and do not see the problem. Also, I have tested on your site having activated Yoast plugin. https://gyazo.com/7ac8e976f490bf93aaab75c763a0c061

    Mansory grid of our Blog element http://prntscr.com/pkflpt

    Please provide page URL and step by step problem description so that we could reproduce the problem.

    Best Regards

    #150764

    noraferg
    Participant

    I discovered the redirection plugin we were using was causing the issue. You can close this discussion. Thank you.

    #150780

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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