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Page doesn't loaded completely on Microsoft Edge, Firefox, ….

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • October 30, 2019 at 8:21 am #153383

    ahmzee
    Participant

    The website is working properly on Google chrome, but the category & Tag pages do not displayed on Microsoft Edge, Fire Fox, ….

    for example, one of the pages that have the problem:
    https://englanderline.com/product-category/new/newchairs/new-arm-chairs/

    I think the problem in CSS file:
    wp-content\themes\woodmart\css\bootstrap.min.css

    .row{display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;margin-right:-15px;margin-left:-15px}

    when we removed the display:flex from previous code, the items displayed but incorrect

    so, please how can we fix this issue

    October 30, 2019 at 9:24 am #153397

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

    Thank you in advance.

    October 30, 2019 at 11:27 am #153423

    ahmzee
    Participant

    The website is working properly on Google chrome, but the category & Tag pages do not display on Microsoft Edge, Fire Fox, ….

    *products and category do not appear on any browser except chrome
    *check screenshots

    for example, one of the pages that have the problem:
    https://englanderline.com/product-category/new/newchairs/new-arm-chairs/
    https://www.englanderline.com/product-category/new/newsofas/

    I think the problem in CSS file:
    wp-content\themes\woodmart\css\bootstrap.min.css

    .row{display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;margin-right:-15px;margin-left:-15px}

    when we removed the display:flex from previous code, the items displayed but incorrect

    so, please how can we fix this issue

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    October 30, 2019 at 12:10 pm #153436

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, temporarily switch to the parent theme.

    Thank you in advance

    October 30, 2019 at 12:13 pm #153438

    ahmzee
    Participant

    here is the access for admin dashboard

    October 31, 2019 at 12:17 am #153441

    Artem Temos
    Keymaster

    You didn’t disable external plugins and child theme yet.

    October 31, 2019 at 8:11 am #153713

    ahmzee
    Participant

    Thanks, we solved the problem, no need your effort. Regards!

    October 31, 2019 at 8:14 am #153714

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

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Viewing 8 posts - 1 through 8 (of 8 total)

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