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This topic has 10 replies, 2 voices, and was last updated 5 years, 1 month ago by Elise Noromit.

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November 1, 2019 at 8:35 am #154046

idealdekor
Participant

Hello! 1) After moving site from subdomain to domain – not visible the text on promo banner. Site https://all-modul.ru/ 2) Do not save the settings of the template and the header when you move the site from subdomain to domain – have to configure everything again – it is very inconvenient.

November 1, 2019 at 8:38 am #154047

idealdekor
Participant

I saved the theme settings – but they also didn’t restore the settings.
site on subdomain – 3dmod.coldhost.ru
site on domain – all-modul.ru

November 1, 2019 at 10:10 am #154068

idealdekor
Participant

Not work Blog Design on category stati, but it work in category Novosti.
How do work chess in stati too?

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November 1, 2019 at 12:43 pm #154122

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and contacting our support.

Please try to move the site once again by means of free plugin All in one WP migration. https://wordpress.org/plugins/all-in-one-wp-migration/ This plugin does that very easily and properly.

You could transfer files not in full or incorrectly what could cause the problem. Our theme does not have an option to solve such kind of problems.

Best Regards

November 3, 2019 at 2:55 am #154420

idealdekor
Participant

I completely reinstalled WordPress and the theme. The text on promo banner is still not shown.

November 3, 2019 at 3:02 am #154421

idealdekor
Participant

The text on promo banner see on subdomains, but no see on domains with SSL.

November 3, 2019 at 1:11 pm #154442

Elise Noromit
Member

Hello,

Please provide the site admin access to the private area as well as the pages URL with the problem. Provide please both the site where promo banner works and where it does not work.

Best Regards

November 3, 2019 at 7:57 pm #154485

idealdekor
Participant

Thanks a lot! I have 3 times re-installed the WP and theme and on 3 times the text appears in the promo banners.

November 4, 2019 at 8:35 am #154553

Elise Noromit
Member

Hello,

We need to check the settings, please provide the site admin access and pages URL with the problem. Your site is under maintenance, I cannot see anything.

Best Regards

November 4, 2019 at 8:37 am #154554

idealdekor
Participant

All work now.

November 4, 2019 at 11:06 am #154609

Elise Noromit
Member

If you have any questions please feel free to contact us.

Best Regards
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