Page relaod after ajax load on some categories
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Hi, i have a strange behavior, take a look at this video:
https://a.uguu.se/CxlCubM6p2ey.mp4
By filtering some categories/attributes i get a real page reload AFTER the ajax filtering. I dont know exactly when this happens but as you can see it doesnt happen every time. i guess the amount of products / results could be a topic?
I deactivated already all plugins and tested again, no success. Any idea?
Thanks
Hello,
I noticed that you are using child version of theme and also the version of parent theme is outdated and theme required plugins are also outdated.
Could you please update your theme and plugins as well. Then check back the ajax functionality in your theme. This will surely fix the issue.
If the issue is still there. Then deactivate all of your third party plugins as some of the third party plugins are currently active and then get back to us. We will help you out.
Best Regards.
Ok thanks, seems to work now with the update, big thanks.
Though another Problem:
The left Categories are no longer shown, even though there are a lot of categories, it still shows the Main menu and not the categories menu.
In header bulder it is seit correctly.
Any idea?
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Most Welcome ,
I’m glad that your issue is resolved with the update of theme.
I have test your site. The categories menu is selected correctly in your header builder. But in actual menu categories menu does not contain any item or any category. That’s why due to empty menu it pick up the default menu of your site.
You need to add menu items inside your category menu. So they will be shown correctly.
Screenshot for clarification: https://jmp.sh/utFVrdL
Best Regards.
Thanks! Solved!
Great Theme!
Most Welcome :-)
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Thanks for contacting us.
Have a great day :-)
Topic Closed.
Best Regards.
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