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Error Establishing a database connection

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  • November 4, 2019 at 11:04 am #154607

    aroka_official
    Participant

    Hi,

    I am frequently getting error message “Error establishing a database connection” while adding products and images on the website.

    I have even contacted our hosting provider and ISP people they have told there’s no problem from there side.

    This error is due to some plugins or theme.

    Please help!

    Thanks.

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    November 4, 2019 at 12:19 pm #154632

    Elise Noromit
    Member

    Hello,

    This is a server related issue. Please refer to this article, I hope it would be helpful. https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

    Our theme does not influence or have any options to solve the problem.

    Best Regards

    November 12, 2019 at 10:13 am #156498

    aroka_official
    Participant

    Hi Elise,

    I am getting add to wishlist on the product page twice but can’t understand how to remove one of them from the page.

    https://aroka.in/aroka.in/beta/product/marmalade-sky-saree/

    Also attached screenshot.

    Thanks.

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    November 12, 2019 at 11:40 am #156518

    Elise Noromit
    Member

    Hello,

    Starting from Basel 5.0 we have integrated a Wishlist functionality into the theme. It means that there is no need to use YITH Wishlist plugin. The Wishlist feature is enabled by switching it on in the Theme Settings – > Shop -> Wishlist https://xtemos.com/docs/basel/basel-wishlist/

    You need to either deactivate the plugin or use the plugins and deactivate the built-in functionality.

    Best Regards

    November 12, 2019 at 12:30 pm #156532

    aroka_official
    Participant

    Thanks Elise!

    November 12, 2019 at 1:22 pm #156543

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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