Woocomerce update (URGENT)!

This topic has 15 replies, 2 voices, and was last updated 7 years, 4 months ago by Artem Temos.

Viewing 16 posts - 1 through 16 (of 16 total)

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June 28, 2017 at 7:08 pm #15713

lucassp
Participant

Hi,

I have updated the woocomerce, and I received a message that some files are not updated, and to update I need to talk with theme developer ….

How can I keep it updated?

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June 29, 2017 at 6:12 am #15728

Artem Temos
Keymaster

Hello,

While testing our theme with the latest WooCommerce update we didn’t notice any critical incompatibilities. So you can simply ignore the warning and keep using the latest version without any worries. Anyway, the update with updated templates will be released tonight.

Kind Regards
Xtemos

June 29, 2017 at 6:01 pm #15756

lucassp
Participant

I’m using child theme …. when the update be resealed how can I update it?

Tks a lot!

June 30, 2017 at 6:11 am #15763

Artem Temos
Keymaster

To update the theme you need download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Also, we suggest you make a backup of all your files before any update.

July 6, 2017 at 2:28 am #15988

lucassp
Participant

Hi, I would like to know if was resealed the update of theme? At Themeforest still at V3.3.

Tks!

July 6, 2017 at 2:38 am #15991

lucassp
Participant

Also I have installed the plugin you suggested I tried to find a tutorial abou how to use, Ind I checked that the screen of upload didnt change.

Check attached life.

Tks!

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July 6, 2017 at 6:12 am #16003

Artem Temos
Keymaster

The latest version 3.3.1 is available on Themeforest. You just need to activate the plugin and update the theme via Appearance -> Themes -> Add new.

Regards

July 7, 2017 at 3:22 pm #16093

lucassp
Participant

The plugin you suggested is not working. Did you see the attached file I sent you?
When I activate plugin to do the update, and when I goes to upload the new theme version, there is no option about update existing theme….

Tks!

July 7, 2017 at 3:54 pm #16095

Artem Temos
Keymaster

You just need to upload the theme as a new one. Or try to remove the current version and upload a new one.

July 12, 2017 at 12:22 am #16220

lucassp
Participant

Remove the current version of theme? If I do it will I lose my theme settings?

This plugin you suggested is not working with this WordPress version …

Tks!

July 12, 2017 at 3:42 am #16224

Artem Temos
Keymaster

No, you will not lose anything when removing our theme from Appearance -> Themes. But you can backup your Theme Settings also in Theme Settings -> Import / Export.

Regards

July 12, 2017 at 3:44 am #16227

lucassp
Participant

Let me just make a double check before.

I have to go to aperence -> themes -> delete basel -> upload again?

I’m using child theme. At child I don’t neeed to change, right?

Tks for your support.

July 12, 2017 at 3:46 am #16228

Artem Temos
Keymaster

Yes, everything is correct.

July 12, 2017 at 4:39 am #16231

lucassp
Participant

Hi, I did the update, but now is asking to update visual composer.

How can I do it?

Tks for your support!

July 12, 2017 at 4:44 am #16232

lucassp
Participant

I have deleted and installed again, but still with this message:

WPBakery Visual Composer
Você possui a versão 5.1.1 instalada. Atualize para versão 5.2. Ver detalhes da versão 5.2.
Compatibilidade com o WordPress 4.8: Desconhecida

Tks!

July 12, 2017 at 6:39 am #16234

Artem Temos
Keymaster

Our 3.3.1 Basel version comes with 5.1.1 Visual Composer. The new 5.2 will be included in our next update that will be released soon. Anyway, it is not a major update and you can continue using 5.1.1 without any troubles.
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