Home › Forums › Basel support forum › Search box don't works

Search box don't works

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 4, 2017 at 12:04 pm #15912

    blueberrycosmetics
    Participant

    Hi,

    I bought the theme recently and I have a problem with the search box (in shop page).

    When you type any word, the ajax search works but if you press enter the next page Is not able to show any results, fails.

    Can it be a template error? I mean, all the configuration it’s OK, all the products, tags, labels, categories… I don’t know what is happening…

    Help, please!

    PS. Sorry for my english!

    Attachments:
    You must be logged in to view attached files.
    July 4, 2017 at 12:34 pm #15917

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Could you please send us your admin access so we can check it?

    Kind Regards
    XTemos Studio

    July 5, 2017 at 11:04 am #15956

    blueberrycosmetics
    Participant

    Ok!! Thanks!

    July 5, 2017 at 12:13 pm #15957

    Artem Temos
    Keymaster

    You are welcome!

    July 12, 2017 at 7:53 am #16236

    blueberrycosmetics
    Participant

    Hi,

    I’ve been waiting a few days and I haven’t news… could you do it?

    July 12, 2017 at 12:34 pm #16241

    Artem Temos
    Keymaster

    Hello,

    We are very sorry for such a long delay.

    The problem is caused by WooCommerce Product Sort and Display LITE plugin. We tried to solve it but can’t find a fix for that. We also found that your website is not only one that have it and developers don’t give any feedback regarding it too https://wordpress.org/support/topic/this-affects-the-search-widget/

    We suggest you to deactivate it and the search will work correctly.

    Again, sorry for inconvenience 🙂

    Kind Regards
    Xtemos

    July 12, 2017 at 6:10 pm #16244

    blueberrycosmetics
    Participant

    Wow! It was that…

    Well, that’s it then, thank you so much! : )

    July 12, 2017 at 7:16 pm #16247

    Artem Temos
    Keymaster

    Again, sorry for inconvenience 🙂

    Regards

  • Author
    Posts

Tagged: , ,

Viewing 8 posts - 1 through 8 (of 8 total)