Blurry images when viewing the shopping cart IMAGES on a NON-Retina screen

This topic has 5 replies, 3 voices, and was last updated 4 years, 1 month ago by Aizaz Imtiaz Awan.

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December 6, 2019 at 12:45 am #161425

offgridcircuits
Participant

We are getting Blurry images when viewing the shopping cart IMAGES on a NON-Retina screen

sample link
https://offgridwholesalers.com/product-category/solar-charge-controllers/

see the Two images attached, one image is from a NON-Retina screen (BLURRY) and the other from a Retina Screen (SHARP). How can we fix images to be SHARP on a NON-Retina screen….usually on older computer monitors circa 2011

Any advice or fixes is appreciated.
Thank You

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December 6, 2019 at 9:49 am #161495

Aizaz Imtiaz Awan
Keymaster

Hello,

You need to increase images size for catalog images in Appearance -> Customize -> WooCommerce -> Product images. To avoid blurry look for product images.

Best Regards.

December 6, 2019 at 3:36 pm #161615

offgridcircuits
Participant

WRONG — Our Product images are HIGH RES at 1350 x 1000 you can download the product image to see for yourself. Please escalate this issue to some SENIOR Developers for a correct solution! Thank you
https://offgridwholesalers.com/product/victron-bluesolar-mppt-100-15-charge-controller/

December 7, 2019 at 5:55 am #161686

Aizaz Imtiaz Awan
Keymaster

Hello,

I’m not talking about the resolutions of actual image. I’m talking about the image scale defined in the WooCommerce settings. That scale is responsible for cleared or blurry look of thumbnails.

Screenshot: https://jmp.sh/xANaMc1

Increase the image scale as in the above screenshot then check back after clearing your site and browser cache.

If the issue is still there then provide me your admin login credentials so I will check myself and help you out.

Best Regards.

September 17, 2020 at 11:28 am #226980

Clary28
Participant

Hello.
I have the same problem.
Blurry images on products categories carousel layout and also image carousel lower in the page.
Also my logo dissapears on some pages when I move down the page.
I would appreciate some help. I can provide the login credentials if needed.
Thanks.

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September 17, 2020 at 12:21 pm #227001

Aizaz Imtiaz Awan
Keymaster

Hello,

@Clary28 Please make sure that you have set the scaling of the images correctly from Appearance >> Customize >> Woocommerce >> Product Images.

Screenshot for Clarification: https://jumpshare.com/v/IIdFZT29wXi3roQ5b8K8

If the problem still continues then create a new topic and provide with the admin panel login details of the website to check it myself and help you out accordingly.

Regard’s.
Xtemos Studio.
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