Product description disappears if window made smaller, how to fix?

This topic has 3 replies, 2 voices, and was last updated 4 years, 11 months ago by Aizaz Imtiaz Awan.

Viewing 4 posts - 1 through 4 (of 4 total)

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December 11, 2019 at 11:51 am #162681

kuudesaisti
Participant

hello,
we are using WoodMart to build a site and noticed that in desktop view, the tabs area disappears if the window is made smaller.

In mobile and tablet versions the tabs are showing normally. Is this some definition issue or a bug? Please check!

Note the site is still not yet visible, the link does not public. Please test this on your demo. I do see the same happening here: https://woodmart.xtemos.com/shop/furniture/panton-%d0%beunior-chair/

Greetings, Anne

December 11, 2019 at 1:44 pm #162729

Aizaz Imtiaz Awan
Keymaster

Hello,

First of all thanks for choosing our Theme, we are glad to be you in WoodMart WordPress family :-).

It might be a browser issue. You need to check on different size screens or in the actual devices except of just resizing the window screen in desktop.

In case if your product tabs not shown on some of the screens like phones, tabs or desktop. Then you can share your login details. I will help you to fix it.

Best Regards.

December 18, 2019 at 1:18 pm #163915

kuudesaisti
Participant

Hi,
same thing happens on your demosite:
https://woodmart.xtemos.com/shop/lighting/montes-scelerisque/

I personally do it often that I make the window smaller to enable another window to show next on my screen. It cannot be so that the full description and tabs disappear in this situation. Please test it on your own demo. Thanks!

– Anne

December 19, 2019 at 6:37 am #164003

Aizaz Imtiaz Awan
Keymaster

Hello,

I have test our demo as well as my test site. The tabs goes hidden while we resizing the window screen but shown just fine when we check on actual screens like iPad, mobile etc.

Screenshots for clarification: https://jmp.sh/4bFFRPu
Screenshot of all the tabs: https://jmp.sh/lGYVNFa

This is not a bug, It seems it is designed in this way, So there is nothing to fix.

Best Regards.
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