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images product gallery is hidden

Viewing 14 posts - 1 through 14 (of 14 total)
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  • December 29, 2019 at 4:40 pm #165437

    kholod
    Participant

    Good evening

    I have a problem with my website as shown in pictures.
    Image product gallery appears in the original theme woodmart but suddenly it was disappeared from my website!!

    I tried to fix this problem but I can’t reach the reason.

    Thanks in advance

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    December 29, 2019 at 6:57 pm #165443

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    December 30, 2019 at 11:00 am #165545

    kholod
    Participant

    can you check now and solve it so show the product gallery

    December 30, 2019 at 12:47 pm #165573

    Artem Temos
    Keymaster

    Please, disable all external plugins first.

    December 30, 2019 at 1:21 pm #165585

    kholod
    Participant

    can you tell me what is the internal plugin?

    December 30, 2019 at 1:51 pm #165593

    kholod
    Participant

    now i disable all external plugin you can check now?

    December 30, 2019 at 5:26 pm #165629

    Artem Temos
    Keymaster

    Please, update the theme to the latest version and send us your FTP access.

    December 31, 2019 at 10:08 am #165720

    kholod
    Participant

    i updated the theme to version 4.3.0 you can check now

    December 31, 2019 at 10:12 am #165721

    kholod
    Participant

    FTP

    December 31, 2019 at 10:17 am #165722

    kholod
    Participant

    FTP account

    December 31, 2019 at 4:20 pm #165755

    kholod
    Participant

    i updated the theme to version 4.3.0 you can check now As soon as possible please

    December 31, 2019 at 4:32 pm #165756

    Artem Temos
    Keymaster

    Could you please check how it works now?

    December 31, 2019 at 5:00 pm #165758

    kholod
    Participant

    it work now can i enable the plugins?

    January 1, 2020 at 12:30 pm #165801

    Artem Temos
    Keymaster

    Yes, you can enable plugins one by one and check how it works.

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Viewing 14 posts - 1 through 14 (of 14 total)