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Thumbnail Position Issue

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 19, 2017 at 7:09 am #16598

    derrickloo
    Participant

    Dear Support Team,

    I am experiencing an issue that despite me selecting the thumbnail position to be on the left, the system keeps displaying the thumbnails at the bottom.

    Please advise rectification steps.

    Thank you for your attention, and I look forward to your reply.

    July 19, 2017 at 8:02 am #16599

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    Please, provide us your admin access so we can check the problem.

    Kind Regards
    XTemos Studio

    July 20, 2017 at 1:23 am #16629

    derrickloo
    Participant

    Hi Artem,

    Please see login credentials below.

    July 20, 2017 at 6:12 am #16636

    Artem Temos
    Keymaster

    As we can see, you are using some additional plugin that breaks our theme gallery template and functions. Try to disable it and you will be able to use all our theme functions and options.

    July 20, 2017 at 6:42 am #16640

    derrickloo
    Participant

    Hi Artem,

    Thank you very much! I have deactivated the Yith WooCommerce Zoom Magnifier and the issue is resolved! Thanks!

    Br,
    Derrick

    July 20, 2017 at 7:26 am #16644

    Artem Temos
    Keymaster

    Great, you are welcome!

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Viewing 6 posts - 1 through 6 (of 6 total)