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Several Important Problems

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  • January 6, 2020 at 3:35 pm #166555

    todointeriores
    Participant

    Hi, i´m having problems with lots of parts of my website. I´ll list them in order of priority:
    1-Checkout bug: there is some code that is making conflict with the payment options, they dont open correctly and when open there are several error messages displayed because of that conflicted code, WE CANT GET ANY SALES/PAYMENTS.
    2- Mobile Menu Not Working: We tried different things but nothing seem to work, the menu on mobile doesnt display, when you click on the menu icon nothing happens.
    3- Our Page makes a first download with no css/images or anything and then it automatically downloads ok but makes it much slower.
    Please help me because this issues are ruinning my site, if not i´ll have to try another theme because it really doesnt work correctly.

    January 6, 2020 at 9:39 pm #166596

    Elise Noromit
    Member

    Hello,

    1 and 2 Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    3. Please deactivate the minification of CSS in the Theme Settings > Performance.

    Best Regards

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