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Can't edit category via PRODUCT -> CATEGORY menu

Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 9, 2020 at 3:02 pm #167173

    michal_verm
    Participant

    I can not edit category via PRODUCT -> CATEGORY menu.
    System shows admin panel with blank main section.

    I attached screen.

    Thanks for your help.

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    January 9, 2020 at 5:23 pm #167187

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    January 10, 2020 at 10:36 am #167272

    michal_verm
    Participant

    Still dosent work

    January 10, 2020 at 11:27 am #167278

    Elise Noromit
    Member

    Hello,

    Please provide the login URL and site URL.

    Best Regards

    January 10, 2020 at 11:36 am #167279

    michal_verm
    Participant

    replay

    January 10, 2020 at 1:55 pm #167308

    Elise Noromit
    Member

    Hello,

    Yes, first of all I have inserted site access – no problem I get to the site, when I insert the login ID and pass on the login page I cannot log in. http://prntscr.com/qlu9he

    Best Regards

    January 10, 2020 at 1:57 pm #167310

    michal_verm
    Participant

    Sorry my mistake.
    Correct login below….

    January 10, 2020 at 2:54 pm #167332

    Elise Noromit
    Member

    Hello,

    Please check the problem with any default theme and advise, for example, a free Storefront theme.

    Best Regards

    January 10, 2020 at 11:41 pm #167397

    michal_verm
    Participant

    reply

    January 11, 2020 at 10:42 am #167445

    Elise Noromit
    Member

    Hello,

    Your URL is configured to assign such code to each new page. These configurations are not provided by our theme.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)