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Countdown timer issue

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  • July 28, 2017 at 10:46 am #16905

    Dmytro_ua
    Participant

    Hi!
    I’m not sure is it a theme or a wordpress problem, I cannot figure it out.

    My sale countdown timer shows 1 day difference.
    If I want my sale to finish at 31 of July (30 is the last day of sale and 31 sale ends). I need to add one more day (1 of July) for my countdown timer to show the correct days left.

    Please, see my screenshots attached.

    Thanks

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    July 28, 2017 at 11:22 am #16910

    Artem Temos
    Keymaster

    Hi,

    Could you please check is this time difference affects only the countdown timer or sale price doesn’t work correctly too?

    Regards

    July 28, 2017 at 11:28 am #16914

    Dmytro_ua
    Participant

    It only affects the visible countdown timer on sale products. The sale ends correctly. One more timer: Visual Composer -> Theme elements -> Countdown Timer – works correctly.

    July 28, 2017 at 11:29 am #16915

    Artem Temos
    Keymaster

    OK, can you provide us your admin and FTP access so we can check it?

    July 28, 2017 at 11:57 am #16921

    Dmytro_ua
    Participant

    Yes, please

    July 28, 2017 at 12:54 pm #16922

    Artem Temos
    Keymaster

    Sorry, but we can’t connect with this access data.

    July 28, 2017 at 1:30 pm #16923

    Dmytro_ua
    Participant

    If you mean FTP, please try again. I think there was a delay in IP permission access.

    July 28, 2017 at 2:13 pm #16924

    Artem Temos
    Keymaster

    Could you please check now?

    July 28, 2017 at 2:33 pm #16926

    Dmytro_ua
    Participant

    smth changed but not correct. There were 1 day (24 hours) difference, and now the difference is not in days, but in hours and minutes. Here I draw a small scetch. Red color shows real time for countdown timer.

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    July 28, 2017 at 3:35 pm #16930

    Artem Temos
    Keymaster

    Seems to be a problem in timezones. Please, check how it works now.

    July 28, 2017 at 3:42 pm #16931

    Dmytro_ua
    Participant

    Thanks, now it shows the correct time. Do I have to save some files for futher safe theme updates?

    July 28, 2017 at 4:06 pm #16938

    Artem Temos
    Keymaster

    You are welcome! The fix will be included in the next update.

    July 28, 2017 at 4:08 pm #16941

    Dmytro_ua
    Participant

    Did you change smth in files? Do I have to save them for futher safe theme updates?

    July 28, 2017 at 4:09 pm #16942

    Artem Temos
    Keymaster

    The fix will be included in the next update. You don’t need to worry about files changes. We changed only one file

    inc/woocommerce.php

    Regards

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Viewing 14 posts - 1 through 14 (of 14 total)