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404 page when trying to update page
- This topic has 13 replies, 3 voices, and was last updated 4 years, 8 months ago by Artem Temos.
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AuthorPosts
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February 3, 2020 at 6:43 pm #171296
jarias7ParticipantHi!
I installed woodmart theme, handmade demo. I’m trying to update the homepage, however, each time I click on “update” it redirects me to https://sorpresasweb.com/wp-admin/post.php, showing a 404 error.I don’t know what the error can be.
I would really appreciate your help.
February 3, 2020 at 10:22 pm #171315
Elise NoromitMemberHello,
Please navigate to Settings > Permalints and try to set the Post name and save, if it does not help, you need to check you htaccess configuration or contact your host support.
Best Regards
February 4, 2020 at 1:24 am #171324
jarias7ParticipantHi Elise, I tried the permalinks but it didn’t work. This is only happening with the homepage.
Mu .htacesss is:
# BEGIN WordPress # The directives (lines) between <code>BEGIN WordPress</code> and <code>END WordPress</code> are # dynamically generated, and should only be modified via WordPress filters. # Any changes to the directives between these markers will be overwritten. <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress # php -- BEGIN cPanel-generated handler, do not edit # Set the “ea-php72” package as the default “PHP” programming language. <IfModule mime_module> AddType application/x-httpd-ea-php72 .php .php7 .phtml </IfModule> # php -- END cPanel-generated handler, do not edit
What should I exactly look for?
Thanks again.
February 4, 2020 at 7:59 am #171369
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?
Regards
February 7, 2020 at 1:14 am #172025
jarias7ParticipantHi, I just tried multiple pages, I used the default wp theme and it works fine. The issue is only in the homepage handmade.
I don’t really understand wha the issue could be. I also spoke with the hosting provider to see if there is any issue there but everything is working fine there.
I would appreaciate your help.
February 7, 2020 at 7:14 am #172041
Artem TemosKeymasterHello,
When we try to enter your dashboard page we are being redirected to
0.0.0.0
page that doesn’t work. Could you please check this from your side?Kind Regards
February 7, 2020 at 12:04 pm #172096
jarias7ParticipantHi! Could you please try again?
Or type sorpresasweb.com/wp-admin
It works for me in my pc.
Thanks.
February 7, 2020 at 12:12 pm #172098
Artem TemosKeymasterStill the same, tried on 5 different PCs and using VPN as well https://gyazo.com/598f05231a80b19c0d2e044e1b566172
February 7, 2020 at 1:29 pm #172110
jarias7ParticipantThe issue is solved now! It was a worpdress issue. Please try again, it must work now.
Thanks
February 7, 2020 at 2:45 pm #172129
Artem TemosKeymasterMay we switch off all external plugins and test with other themes?
February 7, 2020 at 2:54 pm #172130
jarias7ParticipantHi,
Yes you can do whatever is needed. the website is still under construction do it won’t impact anything. So far, I have only installed the required plugins by Woodmart and Dokan.
Regards,
SebastianFebruary 7, 2020 at 2:59 pm #172133
Artem TemosKeymasterWe just switched to the default theme and see the same problem. It means that you have some problem with installed plugins or with your WordPress core. It is not our theme bug or issue.
February 7, 2020 at 3:21 pm #172147
jarias7ParticipantI understand. Is there any way you can help me find the issue?.. Maybe you have experienced this before?
This is the first time it happens to me. I would really appreciate some advice.
Thanks
February 8, 2020 at 7:14 am #172194
Artem TemosKeymasterIt may be due to some problem with the plugins or with hosting server configuration. Try to disable all external plugins and contact your hosting providers for help.
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