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404 page when trying to update page

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #171296

    jarias7
    Participant

    Hi!
    I installed woodmart theme, handmade demo. I’m trying to update the homepage, however, each time I click on “update” it redirects me to https://sorpresasweb.com/wp-admin/post.php, showing a 404 error.

    I don’t know what the error can be.

    I would really appreciate your help.

    #171315

    Hello,

    Please navigate to Settings > Permalints and try to set the Post name and save, if it does not help, you need to check you htaccess configuration or contact your host support.

    Best Regards

    #171324

    jarias7
    Participant

    Hi Elise, I tried the permalinks but it didn’t work. This is only happening with the homepage.

    Mu .htacesss is:

    # BEGIN WordPress
    # The directives (lines) between <code>BEGIN WordPress</code> and <code>END WordPress</code> are
    # dynamically generated, and should only be modified via WordPress filters.
    # Any changes to the directives between these markers will be overwritten.
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
    # php -- BEGIN cPanel-generated handler, do not edit
    # Set the “ea-php72” package as the default “PHP” programming language.
    <IfModule mime_module>
    AddType application/x-httpd-ea-php72 .php .php7 .phtml
    </IfModule>
    # php -- END cPanel-generated handler, do not edit

    What should I exactly look for?

    Thanks again.

    #171369

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #172025

    jarias7
    Participant

    Hi, I just tried multiple pages, I used the default wp theme and it works fine. The issue is only in the homepage handmade.

    I don’t really understand wha the issue could be. I also spoke with the hosting provider to see if there is any issue there but everything is working fine there.

    I would appreaciate your help.

    #172041

    Artem Temos
    Keymaster

    Hello,

    When we try to enter your dashboard page we are being redirected to 0.0.0.0 page that doesn’t work. Could you please check this from your side?

    Kind Regards

    #172096

    jarias7
    Participant

    Hi! Could you please try again?

    Or type sorpresasweb.com/wp-admin

    It works for me in my pc.

    Thanks.

    #172098

    Artem Temos
    Keymaster

    Still the same, tried on 5 different PCs and using VPN as well https://gyazo.com/598f05231a80b19c0d2e044e1b566172

    #172110

    jarias7
    Participant

    The issue is solved now! It was a worpdress issue. Please try again, it must work now.

    Thanks

    #172129

    Artem Temos
    Keymaster

    May we switch off all external plugins and test with other themes?

    #172130

    jarias7
    Participant

    Hi,

    Yes you can do whatever is needed. the website is still under construction do it won’t impact anything. So far, I have only installed the required plugins by Woodmart and Dokan.

    Regards,
    Sebastian

    #172133

    Artem Temos
    Keymaster

    We just switched to the default theme and see the same problem. It means that you have some problem with installed plugins or with your WordPress core. It is not our theme bug or issue.

    #172147

    jarias7
    Participant

    I understand. Is there any way you can help me find the issue?.. Maybe you have experienced this before?

    This is the first time it happens to me. I would really appreciate some advice.

    Thanks

    #172194

    Artem Temos
    Keymaster

    It may be due to some problem with the plugins or with hosting server configuration. Try to disable all external plugins and contact your hosting providers for help.

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Viewing 14 posts - 1 through 14 (of 14 total)