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Price Filter Problem

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  • #171791

    viseljewelry
    Participant

    hi,
    i have recently find out that the price filter doesn’t work with variable products. that is , when a certain product has a price range from $100-$300, and i set the price filter to $200, that certain product wont show up. But it should show up…. because it also contains products under $200.
    Pls help me fix this problem !
    thank you!

    #171823

    Hello,

    Which price filter do you mean? Please check how it works on some default theme?

    Best Regards

    #171954

    viseljewelry
    Participant

    as attched pic , the price filter in the shop page sidebar
    as i mentioned , when there is a variable product price range ,for example $199-$399 , and when i choose the price filter range from $100-$300, that variable wont show up…..
    but logically it should , because it contains a $199 product in it too…
    please help me fix, thank you!

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    #171987

    Hello,

    Have you checked how it works on the Storefront? This is Woocommerce functionality and our theme does not influence.

    Best Regards

    #172322

    viseljewelry
    Participant

    hello,
    as you mentioned above, i check the demo price filter in storefront, and the variable product works fine with the price filter. it include the the lowest price of the variable product even the highest price is out of the range of the price filter, as attached picture. and i check the demo of woodmart, the price filter seem not to work perfectly with variable product… please help me fix, thank you!

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    #172361

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area as well as the product URL which I can check.

    Best Regards

    #172367

    viseljewelry
    Participant

    hello,
    because i am uploading the products now and have to keep on working on the content, would it be possible if you can find a solution without accessing my site first?? Because the woodmart demo has the same problem too. i can provide you the site admin after i finish working on my part ! thank you !

    #172449

    Hello,

    We have tested Woocommerce filter on our theme and on the Storefront: variable product with the price range 100-300 would not be displayed if the filter is set for 0 – 200, please test again and provide us the screen on the default theme, where it includes the lowest price of the variable product even the highest price is out of the range of the price filter

    Best Regards

    #172474

    viseljewelry
    Participant

    hello ,
    this is the demo result in storefront, as attached picture.
    And in woodamrt demo, it whould not show, as you mentioned.
    thank you

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    #172538

    Hello,

    You provide the screen from the Storefront demo, please activate Storefront at your site and test.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)