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Carousel not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 8, 2020 at 1:17 pm #172238

    dimath
    Participant

    Hello, my products carousels are not working. Could you please help?

    Please see private content.

    February 8, 2020 at 9:47 pm #172306

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, leave the plugins not activated for us to check again. I have viewed the page, the carousel works if you scroll it with the mouse, though you have set autoplay.

    Best Regards

    February 15, 2020 at 11:38 pm #173728

    dimath
    Participant

    Hello,

    sorry for the late reply. I have deactivated the plugins that are not from theme and the carousels are still not working. Could you please check?

    February 16, 2020 at 11:21 am #173808

    Elise Noromit
    Member

    Hello,

    I am checking your product carousel and do not see any problems https://gyazo.com/919eaa20a97ed37e5ca26c39e4718f87

    Try to add more products and activate the autoplay inside or clarify the issue.

    Best Regards

    February 16, 2020 at 12:57 pm #173817

    dimath
    Participant

    This is not a product carousel this is the instagram element. Please check brands carousel and the products under section new “releases”. All settings seem ok but they di not work.

    February 17, 2020 at 10:20 am #173954

    Elise Noromit
    Member

    Hello,

    Instagram: https://gyazo.com/7ec52545d5c9fb5bcadd88e6347514b7

    Brand https://gyazo.com/8f7f09257b89086107d3b1a3456abaaf

    As for the products please check the product categories and test with other ones.

    Best Ragards

    February 19, 2020 at 8:01 am #174486

    dimath
    Participant

    Hi,

    I thought that the brand element could autoplay. Is there a way to make it scroll by itself?

    February 19, 2020 at 12:18 pm #174573

    Elise Noromit
    Member

    Hello,

    The brand carousel is not scrolled automatically.

    Best regards

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Viewing 8 posts - 1 through 8 (of 8 total)