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SVG file problem

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  • February 12, 2020 at 1:59 pm #173016

    Loriko
    Participant

    Hi,

    I’ve tried to upload my SVG files and sadly it shows nothing in the frontend.
    – I included the code the height and width of the SVG file. Nothing changed.
    – Then I’ve disabled all my plugins except Woodmart. Still nothing.
    – I also installed a plugin called JSM’s file_get_contents() Shortcode. Still nothing.

    I have the plugin Safe SVG. I can upload my SVG files, the problem is that it shows nothing in the Information box.

    + I deleted all my cache every time.

    I’ve run out of ideas, can you please help me to find a solution?

    Thanks.

    February 13, 2020 at 7:03 am #173090

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

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