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Category menu sub categories with Out of stock products.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • February 25, 2020 at 9:39 am #176000

    Inzman
    Participant

    Hello.
    When “Don’t show Out of stock products in catalog” (in woocommerce) is set to TRUE and sub category doesn’t have products in stock anymore then the sub menu toggling arrow is still there and clickable.
    Added a video, https://dev.eriart.ee/subcats.mp4.
    Good theme, keep up the good work!

    February 25, 2020 at 11:27 am #176025

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I watched the video you attached. I have tried to visit your website and was unable to visit and got an error. Even if I use proxy. Please provide a restriction free URL of the website to check it myself and help you out accordingly.

    Screenshot for Clarification: https://ibb.co/mtWgWpZ

    Best Regards.

    February 25, 2020 at 1:04 pm #176071

    Inzman
    Participant

    Video was uploaded to dev site. https://eriart.ee/pood/ is the URL for the site.

    February 25, 2020 at 1:29 pm #176079

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website and tried to login to your website and was unable to login. Please Go to Appearance >> Widgets >> Shop Page widget area >> Categories >> Show hierarchy.

    Screenshot for Clarification: https://ibb.co/hMswRbv

    If the problem continues then please provide with correct admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    February 25, 2020 at 2:41 pm #176115

    Inzman
    Participant

    “Show hierarchy” was already on.
    It seems that this is not related to “Woocommerce setting” directly but just the fact that this sub-category has only “out of stock” products in it. When I make one product available by increasing stock value from 0 to 1, the subcategory reappears.
    But anyway it is not a problem for me, I just noticed a tiny bug and wanted to let you know. The toggle-arrow just shouldn’t be there when there is no subcategory to actually toggle.

    February 26, 2020 at 5:59 am #176198

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can try disabling the show hierarchy from Appearance >> Widgets.

    I tried to login to your website and still was unable to login because the credentials you provided are still not working please provide with correct admin panel login details to check it myself and help you out accordingly.

    Best Regards.

    February 26, 2020 at 9:21 am #176239

    Inzman
    Participant

    I don’t like giving access to a live working site, so I created the same situation in dev version.

    February 26, 2020 at 10:43 am #176261

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have disabled show hierarchy from Appearance >> Widgets and the dropdown icon is not displaying. Please clear the cache and check back.

    Screenshot for Clarification: https://ibb.co/8rzNYqL

    Best Regards.

    February 26, 2020 at 11:31 am #176268

    Inzman
    Participant

    Yes, I know that option. Point is that I wish to show hierarchy.
    The point of my post is that there is a tiny bug with this arrow when all products in a certain subcategory are out of stock.
    I just wanted to let you know about it. There is no option in the admin for fixing it, it can only be resolved with the theme update.
    I don’t seek an answer for it since it is quite an unimportant bug.
    Good day.

    February 26, 2020 at 1:53 pm #176324

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We have tested it on our company website and the issue you mentioned exists. We have noted this as a bug and our devs will review it and it will be fixed in the future update of the Theme.

    Best Regards.

    February 26, 2020 at 1:55 pm #176326

    Inzman
    Participant

    Great.
    All I wanted 🙂

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