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Missing icons

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  • March 3, 2020 at 3:28 pm #177666

    justintime
    Participant

    Hello there, i have woodmart theme installed and i have a problem with missing icons. I have tried to figure out what is happening but it didn’t working.

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    March 3, 2020 at 5:15 pm #177690

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please save the Theme Setting, update files in CSS generator if you used them and clear your cache.

    Best Regards

    March 4, 2020 at 8:49 am #177789

    justintime
    Participant

    Hello,

    thanks for the quick reply. Unfortunately this is not working. The problem is that there are no errors in console.

    March 4, 2020 at 10:09 am #177798

    Elise Noromit
    Member

    Hello,

    I am checking the product page and see the icons https://prnt.sc/rbd6k8

    Please provide a page URL and screen with the problem.

    Best Regards

    March 6, 2020 at 3:34 pm #178400

    justintime
    Participant

    Hello there,

    The problem solved. It was the Light version of font awesome in Theme Setting–>Perfomance–>Css.

    However now we face another issue with icons in variations. I attached a screenshot in order to help you understand the matter.

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    March 7, 2020 at 11:03 am #178504

    Elise Noromit
    Member

    Hello,

    I think it was a matter of cache. https://prnt.sc/rcxn2n I see the icons clearly.

    Best Regards

    March 9, 2020 at 1:25 pm #178791

    justintime
    Participant

    No that’s not what i have sent you. If you choose a variation the “clear all” icon is missing. I will send you another screenshot.

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    March 9, 2020 at 2:30 pm #178828

    Elise Noromit
    Member

    Hello,

    We have checked the font files in the /woodmart/fonts/woodmart-font and see that they relate to the previous theme version. It means that the theme has been updated incorrectly. You need to restore the file from the backup and update the theme correctly.

    Best Regards

    March 9, 2020 at 2:40 pm #178829

    justintime
    Participant

    It worked! Thank you very much once again!

    March 9, 2020 at 7:46 pm #178862

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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