Hi there,
We´ve been developing a Virtual Store for a few months now and never had any issues when updating. The “store” uses OpenPay from BBVA (Bank) as payment platform and has three different plugins (credit cards, Online transfers & payment at self service stores), for these last two options the platform adds along with the usual theme data, a PDF with payment information to the confirmation page so that customers can make the bank transfer or pay directly at participant stores according to their payment choice at checkout. That same PDF was included to the confirmation e-mails sent by the them. However, since we updated to version 4.5.1, that PDF is not showing up at the confirmation page and the e-mail goes out with an empty PDF.
Checking out at the OpenPay control panel, the test transactions are registered the whole transaction data is ok and they also include the PDF’s, so the problem might be generated somewhere within the theme at the checkout.
We have run tests disabling all other Plugins, reinstalling theme & build up a new site from scratch using the latest theme version but the result has been the same.
As a test, we reinstalled an old back up based on version 4.1.0, in a different subdomain and it works fine!!!, so we decided to re build a new site using the 4.1.0 version with all the improvements made from the old to the new version of the store, it works fine but now we are having a two new issues, one at the shopping cart right where it displays the checkout steps title; (Shoping Cart – CheckOut – Order Complete), the whole Theme and related plugins are translated to Spanish, same way they are at the old version, but the steps title doesn’t change to Spanish even though the words are translated within the .po & .mo files. The second issue from the 4.1.0 version is that it doesn’t displays the “product-labels” based on product attributes as it did in the old backup.
I’m adding a few pictures and links to the sites so you can have a clear overview.
Your prompt response and suggestions will be greatly appreciated!!!
RB
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