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Related products not randomizing

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  • #179973

    arturs4
    Participant

    HellO!

    I noticed that in product page I get the same related products again and again. Please, see screenshot attached.

    I have 170 different office desks from 10 different collections, but the related products always shows only desks from 1 collection, which isn’t even related to the product that is shown in the specific product page. The variety is maybe 10 products (of 170!), which are shown over and over again.

    If I change Theme settings -> Product page -> Show/hide elements -> Related product count to “100”, then it loads 100 different products, but I dont want such big carousel there, so I set “5 products” and 5 columns, so that there wasnt carousel, and then I get always the same ~ 10 products in different order.

    Any solutions?

    Regards,
    Arturs

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    #179994

    Hello,

    Please check how the related products work https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    The related products are products of the same category or grouped by the same tag.

    Best Regards

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