Quantity at add to cart and css problems

This topic has 14 replies, 2 voices, and was last updated 4 years, 11 months ago by Elise Noromit.

Viewing 15 posts - 1 through 15 (of 15 total)

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March 17, 2020 at 5:55 pm #180556

natah
Participant

Please check the attachment, you will see that the button of the quantity numbers is wrong

and the description of my product is ul list
it shows wrong

I think this happened after I updated the files
woodmart-child/woocommerce/global/quantity-input.php,
woodmart-child/woocommerce/single-product/add-to-cart/grouped.php,
I have the latest woodmart version 4.5.2
Wordpress 5.3.2
Woocommerce 4.0.0
PHP 7.3.15

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March 17, 2020 at 7:45 pm #180580

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

March 18, 2020 at 8:49 am #180646

natah
Participant

After disabled all plugins and switch to parent theme I found that the issue is from updating these 2 files
woodmart-child/woocommerce/global/quantity-input.php,
woodmart-child/woocommerce/single-product/add-to-cart/grouped.php,
can you please check them and send me the correct ones ?
if I remove them from my woodmart-child folder the woocommerce status is with red and needs to update these 2 files (the version is 3.6 but is is available the version 4)

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March 18, 2020 at 8:54 am #180654

Elise Noromit
Member

Hello,

It means that the customization code you have added to the child theme is incorrect. You need to check and add it again. If you install and activate the net child theme you would not have the problem. Our support does not cover checking and testing any custom code.

Best Regards

March 18, 2020 at 9:12 am #180658

natah
Participant

I have added from your latest version of Woodmart 4.5.2
but they are old so the woocommerce status has problem with that…

so do I have to wait your next update of the theme ?

is there a way to send me these 2 files only ?

March 18, 2020 at 9:35 am #180662

natah
Participant

I have added from your latest version of Woodmart 4.5.2
woodmart-child/woocommerce/global/quantity-input.php,
woodmart-child/woocommerce/single-product/add-to-cart/grouped.php,

but they are old so the woocommerce status has problem with that…

so do I have to wait your next update of the theme ?

is there a way to send me these 2 files only ?

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March 18, 2020 at 11:58 am #180708

Elise Noromit
Member

Hello,

Take these files please: https://gofile.io/?c=bh1kOu

Best Regards

March 18, 2020 at 1:15 pm #180725

natah
Participant

Can you please resend it ?
the file is damaged

thanks

March 18, 2020 at 1:54 pm #180739

Elise Noromit
Member

Hello,

Please provide your email into the private area.

Best Regards

March 18, 2020 at 2:02 pm #180740

natah
Participant

thank you for your help

March 18, 2020 at 3:20 pm #180765

Elise Noromit
Member

Hello,

I have sent it. Please check the mail.

Best Regards

March 18, 2020 at 3:34 pm #180771

natah
Participant

sorry but again the file is damaged
it is 2.88kb
I am using rar files with no problem

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March 18, 2020 at 9:36 pm #180810

Elise Noromit
Member

Hello,

I have checked the files are not damaged. You are unpacking them incorrectly. Please try again.

Best Regards

March 19, 2020 at 9:17 am #180891

natah
Participant

Sorry… I finally did unzip it!!!

Thank yo very much for your help.
Keep up the good work

Stay safe!

March 19, 2020 at 12:18 pm #180921

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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