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Wishlist button is behaving strange

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 27, 2020 at 2:14 pm #182825

    MohammedAlshati
    Participant

    The wishlist button on my website is not working properly.

    Rather than showing the wishlist page, it reloads whatever page the user is currently on and if the user is viewing a shop page, like the general shop page or a category page, it shows the product page of the first product in the gallery.

    How could this problem be solved?

    March 27, 2020 at 3:59 pm #182842

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    March 28, 2020 at 11:28 am #182961

    MohammedAlshati
    Participant

    Greetings Elise,

    I have tried doing what you mentioned above and it didn’t help.

    Did you mean that I should give you my WordPress username and password or add you as an administrator?

    March 28, 2020 at 12:06 pm #182977

    Elise Noromit
    Member

    Hello,

    Yes, that was I meant. Please provide access to the Private content field.

    Best Regards

    March 28, 2020 at 12:12 pm #182980

    MohammedAlshati
    Participant

    Here you go

    March 28, 2020 at 5:07 pm #183011

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    March 28, 2020 at 5:40 pm #183026

    MohammedAlshati
    Participant

    Hi Elise,

    I did what you told me and as I mentioned in response No. #182961 it did not help and I did provide you with the admin credentials in my last response.
    All the remaining plugins are either essential to the theme or the wishlist has no meaning without them, like Woocommerce, or has been working all along while the wishlist was working and now when it is not working, like UpdraftPlus.

    Best Regards

    March 29, 2020 at 5:41 pm #183139

    Elise Noromit
    Member

    Hello,

    You have not set the Wishlist in the Theme Settings https://prnt.sc/roy1mz Please read and follow the instructions: https://xtemos.com/docs/woodmart/woodmart-wishlist/

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)