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error appears “Import AJAX problem

Viewing 14 posts - 1 through 14 (of 14 total)
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  • August 29, 2017 at 8:41 am #18322

    Richie
    Participant

    Hi,

    I have the same problem.
    When importing the dummy content, this error appears “Import AJAX problem. Please try import data manually.”

    ps, i like the template electronics.
    I hope to hear soon, thanks in advance

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    August 29, 2017 at 8:43 am #18324

    Artem Temos
    Keymaster

    Hello,

    We are glad to know that you considered using our theme for your web-site. I hope you will be happy with it.

    Could you please provide us your FTP access too?

    Kind Regards
    Xtemos

    August 29, 2017 at 9:17 am #18327

    Richie
    Participant

    Hi,

    I do not use Basel but woodmart
    I have put the information in the private section

    Now for the 2nd time 😉

    August 29, 2017 at 9:19 am #18329

    Artem Temos
    Keymaster

    Sorry, we meant WoodMart 🙂
    Except for your WordPress dashboard access, we need also FTP credentials so we can edit your website files and try to find the problem.

    Thank you in advance

    August 29, 2017 at 9:21 am #18332

    Richie
    Participant

    Sorry, check private.

    August 29, 2017 at 9:27 am #18333

    Artem Temos
    Keymaster

    Sorry, but we can’t access with the data you sent. Could you please check it?

    August 29, 2017 at 9:39 am #18334

    Richie
    Participant

    check

    August 29, 2017 at 9:45 am #18338

    Artem Temos
    Keymaster

    Do you have some country restrictions on your server? It seems to be a problem and we can’t connect and also see your website without VPN. Are you able to disable this function?

    August 29, 2017 at 11:59 am #18345

    Richie
    Participant

    It’s true, in which country are you? I will give you access

    August 29, 2017 at 12:05 pm #18346

    Artem Temos
    Keymaster

    Also, please increase all PHP limits on the server since we tested default WordPress import (in the Dashboard -> Tools -> Import -> WordPress) and it doesn’t work correctly also. Seems to be a server related issue.

    August 29, 2017 at 2:10 pm #18357

    Richie
    Participant

    Okay go ahead Htaccess also modified.

    August 29, 2017 at 2:47 pm #18361

    Artem Temos
    Keymaster

    OK, now we fixed the import and upload Electronics dummy content. Please, check.

    August 29, 2017 at 2:55 pm #18362

    Richie
    Participant

    Hi,

    Thank you and have a nice day

    August 29, 2017 at 2:58 pm #18366

    Artem Temos
    Keymaster

    Thank you. Feel free to contact us if you will have any additional questions regarding our theme.

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