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Too Much Whitespace on Product Page w/ Sidebar

Viewing 13 posts - 1 through 13 (of 13 total)
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  • August 30, 2017 at 8:04 pm #18513

    pagenet
    Participant

    For product pages with sidebars … How do we move the tabs up underneath the Product Image/Add To Cart so there is not a huge whitespace all the way down the page until the sidebar ends?

    See Image:
    https://screencast.com/t/EOz1rnBoVTh

    See Video for more explanation in private area.

    August 30, 2017 at 8:06 pm #18514

    Artem Temos
    Keymaster

    Hi,

    Thank you for choosing our theme.

    You can move product tabs to the add to cart button in Theme Settings -> Product page -> Tabs. You need to choose “Accordion” firstly and then change the position.

    Regards

    August 30, 2017 at 8:20 pm #18517

    pagenet
    Participant

    We tried that already. I just need the tabs (just without the whitespace) … we don’t want/need the accordion … besides, it is way too small for our needs.

    August 30, 2017 at 8:22 pm #18518

    pagenet
    Participant

    The add-to-cart position for accordions also leave too much whitespace between the accordion and the sidebar.

    We just need the tabs moved to the right of the sidebar.

    Something Similar to This…
    https://screencast.com/t/Jr57KL9WG8hq

    August 31, 2017 at 6:13 am #18524

    Artem Temos
    Keymaster

    Hi,

    Could you please provide us a link where we can see the problem on your website?

    Regards

    August 31, 2017 at 7:13 am #18529

    pagenet
    Participant

    sure … check private content.

    As I want to expand the size of the sidebar, the whitespace will grow with it, so a fix is needed.

    August 31, 2017 at 7:14 am #18530

    Artem Temos
    Keymaster

    Can you please send a website from your example also?

    August 31, 2017 at 7:24 am #18532

    pagenet
    Participant

    Here is the example I showed you…
    http://demos.templatemela.com/woo/WCM01/WCM010013/WP1/product/nullam-mollis/

    Here is another sample example….
    http://demos.templatemela.com/woo/WCM02/WCM020044/WP1/product/cras-eget-augue/

    In both cases, the tabs appear to the RIGHT of the sidebar directly underneath the product image and add-to-cart without a halfpage full of whitespace, or more .. depending on how far the sidebar goes down the page.

    Hope this helps.

    August 31, 2017 at 7:26 am #18534

    Artem Temos
    Keymaster

    Yes, but this website has an absolutely different HTML markup. Could you please install a child theme and provide us your FTP access so we can check is it possible to make this layout with our theme?

    August 31, 2017 at 7:33 am #18537

    pagenet
    Participant

    This is a fresh install, so you have the same exact code/setup on your server that we do. You should be able to come up with a fix on your development server than use mine.

    There is no reason to have all that whitespace and make the user scroll down the page past the entire sidebar to read the description. If you can’t fix, may I request refund.

    August 31, 2017 at 7:34 am #18538

    Artem Temos
    Keymaster

    We can’t fix it on our side since it will change the entire layout. If our theme layout is not suitable for you, then you can request a refund and we will accept it. Or we can change the layout on your website only.

    August 31, 2017 at 7:41 am #18543

    pagenet
    Participant

    Okay .. FYI, we are not refund-junkies.

    so, let me tinker around to see if I can come up with a suitable workaround with my partner (we do love the theme) … and then, if not, then and only then will we ask for a refund. Thank you for understanding.

    August 31, 2017 at 7:42 am #18545

    Artem Temos
    Keymaster

    Sure, take your time 🙂

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