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It looks like font error

Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 11, 2020 at 8:16 am #186079

    bing458
    Participant

    Hi,
    It seems that the fonts can’t be loaded.
    I have asked the hosting for help, he said that nothing has been done limited to the hosting.
    I really need your help to solve this problem, thanks.

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    April 11, 2020 at 10:52 am #186114

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached. Please Go to Theme Settings >> Performance >> CSS >> Font-Awesome Library >> Set to always use.

    Screenshot for Clarification: https://ibb.co/P1yyx7V

    Then Navigate to WoodMart >> CSS Generator >> Generate CSS.

    Clear cache and check back.

    Best Regards.

    April 11, 2020 at 12:53 pm #186151

    bing458
    Participant

    Hi, I am sure I am doing the exact what you said, but I can’t find the options.

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    April 11, 2020 at 1:02 pm #186157

    bing458
    Participant

    It is about the version of the template? how to update it? So I can’t update it in the backstage of WordPress?

    April 11, 2020 at 1:04 pm #186159

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    It seems that you are using an old version of the WoodMart theme. Please make sure that to use the latest version of the WoodMart theme. Then the option will be visible to you.

    Best Regards.

    April 11, 2020 at 1:25 pm #186164

    bing458
    Participant

    Hi, I have updated to the latest version and did what you said, but the issue still existed

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    April 11, 2020 at 1:30 pm #186166

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins, activate parent theme.

    Clear cache and check back.

    If the problem continues then provide with admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    April 11, 2020 at 1:44 pm #186173

    bing458
    Participant

    Please check, thanks very much

    April 12, 2020 at 9:47 pm #186367

    bing458
    Participant

    Hi, I tried, but I really can’t solve the issue, could you please help me?
    Thank you

    April 13, 2020 at 3:07 am #186383

    bing458
    Participant

    It looks like the fonts directory has been changed

    April 13, 2020 at 7:31 am #186427

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website and the icons are working absolutely fine on my end. I might be a cache issue on your side.

    Please clear the cache plugin, clear browser cache and check back.

    Screenshot for Clarification: https://ibb.co/FzJSXtn

    Best Regards.

    April 13, 2020 at 8:55 am #186464

    bing458
    Participant

    It is because I add these directories to homepage, I am not sure what other issues it would cause if I add these directories. It looks like the site loads the fonts in different directories. So I add them.
    And the social icon is not displaying. I tried to search in the forum and generate the css, but the issue still exists.

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    April 13, 2020 at 9:02 am #186470

    bing458
    Participant

    I deleted the directories files(they don’t exist as usual), and the issue came back again.

    April 13, 2020 at 11:48 am #186527

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have fixed the issue of the social media icons and they are working absolutely fine on my end.

    Screenshot for Clarification: https://ibb.co/0X63nyn

    And for the other icons please restore the files that you have deleted from directories as you mentioned and check back this will fix the issue.

    Best Regards.

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Viewing 14 posts - 1 through 14 (of 14 total)