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Increase and Decrease button lost at single product page

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • April 12, 2020 at 2:48 pm #186327

    Nattawit Suchonwanit
    Participant

    How to get them back?

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    April 12, 2020 at 5:27 pm #186341

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    April 13, 2020 at 10:50 am #186510

    Nattawit Suchonwanit
    Participant

    I already check with Twenty Twenty theme.
    It’s work.
    Please help me

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    April 13, 2020 at 11:06 am #186514

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    April 13, 2020 at 12:02 pm #186532

    Nattawit Suchonwanit
    Participant

    ok

    and I disable all plugin already
    except Woocommerce, Woocommerce service, Woodmart core, WordPress stater

    Thank you

    April 13, 2020 at 12:52 pm #186561

    Artem Temos
    Keymaster

    Please, use the private content field for your information. Also, please, switch to the parent theme. If it will not help, send us your FTP access.

    April 13, 2020 at 1:00 pm #186564

    Nattawit Suchonwanit
    Participant

    oh i’m sorry for that and thank you for your recommend. And I already try the parent theme. It not work.

    Thank you

    April 13, 2020 at 6:56 pm #186653

    Artem Temos
    Keymaster

    We see that some parent files are modified. Please, reinstall the theme with the latest version from ThemeForest. Be sure that you have removed all old files and upload new.

    April 14, 2020 at 4:59 am #186694

    Nattawit Suchonwanit
    Participant

    It’s work already
    Thank you for you kind

    April 14, 2020 at 6:06 am #186704

    Artem Temos
    Keymaster

    Great, you are welcome!

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Viewing 10 posts - 1 through 10 (of 10 total)

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