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add to whish list start from 2 even when it's empty

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #187734

    nissan
    Participant

    Hi
    please see attachments – i don’t know how to solve that

    Thanks Nissan

    Attachments:
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    #187824

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    We can’t see your website at the moment to check the issue https://gyazo.com/ef740b296805b48ce473e92256290992

    Regards

    #187830

    nissan
    Participant

    Hi
    it’s should be OK now, please check again – https://www.t-p-y.co.il/

    Nissan

    #187944

    nissan
    Participant

    any updates?

    #188022

    Hello,

    I am checking the site and I see zero in all the icons, including Wishlist https://prnt.sc/s1ngfs

    I have added one product and I see the number is correct https://prnt.sc/s1ngqd

    The Wishlist displays the product correctly https://prnt.sc/s1ngvw

    When I removed the product, it got zero.

    What steps may reproduce the problem?

    Best Regards

    #188024

    nissan
    Participant

    Hi
    this is happening only on admin mode – when I’m login as admin

    Thanks

    #188048

    Artem Temos
    Keymaster
    Xtemos team

    Please, send us your FTP access so we can check what is wrong there.

    #188121

    nissan
    Participant

    see in Private Content

    #188316

    Artem Temos
    Keymaster
    Xtemos team

    Please, specify your FTP host, username and password so we can connect.

    #188318

    nissan
    Participant

    find ftp in privet section.

    i also have another open ticket can you help with it as well?

    Thanks Nissan

    #188398

    Artem Temos
    Keymaster
    Xtemos team

    It is the same data you sent in the previous message. We need your FTP host to be able to connect.

    #188415

    nissan
    Participant

    Hi
    you can try reach via IP – 62.219.58.137
    or ftp://ftp.t-p-y.co.il

    please let me know if this is working for you

    Nissan

    #188425

    nissan
    Participant

    Hi
    have you done something to CSS? i have some design issues now with the website….

    what can I do?

    Nissan

    #188443

    Artem Temos
    Keymaster
    Xtemos team

    We still can’t connect with this data https://gyazo.com/f2277993e202bbd826094ae2ddb12edd
    And we didn’t touch your CSS.

    #188459

    nissan
    Participant

    try using site manager – see attached (port 21)

    Attachments:
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    #188461

    Artem Temos
    Keymaster
    Xtemos team
Viewing 16 posts - 1 through 16 (of 16 total)