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Attribute at variable product can not show image type. They can show only colour

Viewing 13 posts - 1 through 13 (of 13 total)
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  • April 18, 2020 at 12:25 pm #188096

    Nattawit Suchonwanit
    Participant

    Attribute at variable product can not show image type. They can show only colour and text

    At the picture
    At colour attribute 1 and 2 icon I use image but they can’t show
    and 3 i use color your theme can show
    Please Help

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    April 18, 2020 at 1:57 pm #188109

    Elise Noromit
    Member

    Hello,

    Please read and follow the instruction on how to configure the swatches. https://xtemos.com/docs/woodmart/variable-products-swatches/

    Please pay attention you need to add images to attribute items. And if you check you will see those attribute items which have the image, show image, those which do not show the color.

    Best Regards

    April 18, 2020 at 4:13 pm #188134

    Nattawit Suchonwanit
    Participant

    I add images to attribute items already but at shop page the colour attribute(use images) show wrong images, They show product images

    April 18, 2020 at 4:13 pm #188135

    Nattawit Suchonwanit
    Participant

    And I upload images and clear colour preview already

    April 18, 2020 at 6:12 pm #188152

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area I will check the settings and suggest.

    Best Regards

    April 19, 2020 at 1:39 am #188181

    Nattawit Suchonwanit
    Participant

    ok Thanks

    April 19, 2020 at 11:56 am #188228

    Nattawit Suchonwanit
    Participant

    Did you find the problem?

    April 19, 2020 at 2:51 pm #188273

    Elise Noromit
    Member

    Hello,

    I am checking now the shop page and do not see the problem https://gyazo.com/a2a8882a71c20a5c9543f8f113e6490c

    Please provide the product page with the problem.

    Best Regards

    April 20, 2020 at 4:58 am #188391

    Nattawit Suchonwanit
    Participant

    Yes They show the images but wrong images. At colour attribute I set image for each colour attribute but your theme did not show images from attribute colour, They show product image for each variation product.
    At the attachment I set images for each colour attribute.
    Thank you

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    April 20, 2020 at 6:57 am #188429

    Nattawit Suchonwanit
    Participant

    For example Antique Gold/Tortoise at attribute page the image is a circle of colour but at the shop page when my product has Antique Gold/Tortoise, it dose not show a circle of colour image. It show image product

    Thanks

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    April 20, 2020 at 1:02 pm #188571

    Elise Noromit
    Member

    Hello,

    Please disable “Use images from product variations” in the Theme Settings > Shop > Attribute swatches.

    Best Regards

    April 21, 2020 at 5:33 am #188680

    Nattawit Suchonwanit
    Participant

    Thanks.
    It work!!!

    April 21, 2020 at 8:20 am #188719

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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