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Header not changed on categories page

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • April 20, 2020 at 7:21 pm #188638

    [email protected]
    Participant

    I changed the header to Base header but it did not change on the categories page. Please help.

    April 20, 2020 at 8:40 pm #188651

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme, switch the parent theme, and provide the site admin access to the private area we shall check.

    Best Regards

    April 22, 2020 at 2:21 pm #189193

    [email protected]
    Participant

    Here is the info you requested

    April 22, 2020 at 6:40 pm #189246

    Elise Noromit
    Member

    Hello,

    Enter the shop page and set the same harder layout as you have configured in the Theme settings: https://gyazo.com/d5f26bac44e09edf12a85b52f178e600 here is the Theme Settings: https://prnt.sc/s46du7

    Best Regards

    April 23, 2020 at 7:20 pm #189514

    [email protected]
    Participant

    What about the other problems i have? This is terrible support. I am not happy.

    April 23, 2020 at 7:21 pm #189515

    [email protected]
    Participant

    Product Description content does not go away when you click Reviews. Click on any product, scroll down to description and click reviews.

    April 23, 2020 at 9:31 pm #189532

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area and product URL with the problem.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)