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Can't activate Theme

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  • April 29, 2020 at 2:32 pm #190944

    juktwo
    Participant

    When trying to activate our theme license key, there is the error appearing:
    “API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.”

    We contacted our server providers and they said we already have the latest version of OpenSSL.

    My host company can’t help me…

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    April 29, 2020 at 6:19 pm #190985

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide the site admin access to the private area as well as your purchase code into the private area.

    Best Regards

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