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Problem with THEME HELP

Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 4, 2020 at 8:55 pm #192301

    Mpietro
    Participant

    Having a problem with the theme this is code is happening:

    2020-05-04 20:17:41 +0000
    unexpected shutdown: PHP Fatal error Uncaught Error: Call to undefined function woodmart_admin_scripts_localize() in /home/byyqavon0wif/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/attributes-meta-boxes.php:23

    Stack trace: #0 /home/byyqavon0wif/public_html/wp-includes/class-wp-hook.php(287): woodmart_wc_attribute_update(2, Array, ‘color’)
    #1 /home/byyqavon0wif/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /home/byyqavon0wif/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/byyqavon0wif/public_html/wp-content/plugins/woocommerce/includes/wc-attribute-functions.php(559): do_action(‘woocommerce_att…’, 2, Array, ‘color’)
    #4 /home/byyqavon0wif/public_html/wp-content/plugins/woocommerce/includes/wc-attribute-functions.php(651): wc_create_attribute(Array)
    #5 /home/byyqavon0wif/public_html/wp-content/plugins/woocommerce-lightspeed-pos/includes/class-wclsi-lightspeed-item-attribute-set.php(94): wc_update_attribute(‘2’, Array)
    #6 /home/byyqavon0wif/public_h in /home/byyqavon0wif/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/attributes-meta-boxes.php on line 23

    May 5, 2020 at 4:50 am #192360

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    May 5, 2020 at 3:12 pm #192531

    Mpietro
    Participant

    problem is I can’t bring down my site because I have to many people going to it right now.

    what does this error mean?
    unexpected shutdown: PHP Fatal error Uncaught Error: Call to undefined function woodmart_admin_scripts_localize() in /home/byyqavon0wif/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/attributes-meta-boxes.php:23 Stack trace: #0 /home/byyqavon0wif/public_html/wp-includes/class-wp-hook.php(287): woodmart_wc_attribute_update(2, Array, ‘color’) #1 /home/byyqavon0wif/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /home/byyqavon0wif/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/byyqavon0wif/public_html/wp-content/plugins/woocommerce/includes/wc-attribute-functions.php(559): do_action(‘woocommerce_att…’, 2, Array, ‘color’) #4 /home/byyqavon0wif/public_html/wp-content/plugins/woocommerce/includes/wc-attribute-functions.php(651): wc_create_attribute(Array) #5 /home/byyqavon0wif/public_html/wp-content/plugins/woocommerce-lightspeed-pos/includes/class-wclsi-lightspeed-item-attribute-set.php(94): wc_update_attribute(‘2’, Array) #6 /home/byyqavon0wif/public_h in /home/byyqavon0wif/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/attributes-meta-boxes.php on line 23

    May 5, 2020 at 3:12 pm #192532

    Mpietro
    Participant

    This has something to do with your theme

    May 6, 2020 at 6:09 am #192641

    Artem Temos
    Keymaster

    This error tells you that our theme’s function is missed. Probably, your website files are corrupted or some theme files are missed. Please, try to reinstall the theme.

    And we can’t check this without your website access.

    May 6, 2020 at 1:37 pm #192805

    Mpietro
    Participant

    ok can I give you access to my website

    May 6, 2020 at 1:37 pm #192806

    Mpietro
    Participant

    but how do I reinstall the webisite without losing data?

    May 6, 2020 at 1:47 pm #192808

    Artem Temos
    Keymaster

    Just remove the theme and install it from scratch. All the data will be presaved. The only problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
    As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

    Regards

    May 12, 2020 at 6:58 pm #194436

    Mpietro
    Participant

    Re-installed the theme still having the same issue….

    May 13, 2020 at 6:08 am #194516

    Artem Temos
    Keymaster

    In this case, we need you to disable all external plugins and send us your admin and FTP access. Otherwise, we are not able to check what is wrong.

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Viewing 10 posts - 1 through 10 (of 10 total)