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Tracking order form empty

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  • May 12, 2020 at 10:09 am #194299

    ELBASSIRA
    Participant

    Hello
    When I go to tracking order page , the tracking order form is empty, when can only see green track button like the screenshot below.
    Please tell me if is is normal ?
    Kind regards bye

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    May 12, 2020 at 12:09 pm #194349

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached. It seems that you are using two pages for the track order as you can see in your screenshot.

    Screenshot for Clarification: https://ibb.co/gRHHQLQ

    Please Go to Dashboard >> Pages. Delete the track order duplicate page. Then make sure by editing the page that the module is added in it.

    Screenshot for Clarification: https://ibb.co/ns1jJsw

    Clear cache and check back.

    Best Regards.

    May 14, 2020 at 10:13 am #194913

    ELBASSIRA
    Participant

    I delete duplicated order track page and cleared cache but as you see on 2 screenshots it is same .

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    May 14, 2020 at 11:06 am #194941

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached. Please Go to WoodMart >> Additional Pages. Select track order page from the dropdown.

    Then import the page.

    Screenshot for Clarification: https://ibb.co/5157rV5

    Then you can use the page as the track order page.

    Best Regards.

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