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My account cannot be registered and logged in

Viewing 14 posts - 1 through 14 (of 14 total)
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  • May 12, 2020 at 10:15 am #194302

    mingming860
    Participant

    Hello, such as the title, all customers can not log in to the account, or create a new member.

    When I click on the dashboard, it will jump to the main page.

    When I click the “Register” button, it will jump to the Not found 404 page.

    Customers who have logged in (only I can log in from the WordPress background), when I view the order or modify my address, I click the button, and it is still Not found 404 error.

    I have disabled unnecessary plugins and updated the CSS, but there are still errors.

    Attachments:
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    May 12, 2020 at 12:08 pm #194346

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached. Such errors occur when you haven’t added the page as the my-account page of the WooCommerce.

    Please make sure that you added a page and add the following Code inside it.

    [woocommerce_my_account]

    Then check back. This will fix the issue.

    Best Regards.

    May 13, 2020 at 8:01 am #194549

    mingming860
    Participant

    Hello, I cannot understand your answer.

    For example, here, I saw CSS, you can add accounts or check out, but I don’t know where to add them.

    I see a lot of pages in Pages, but there is no account and check out.

    I saw the line selection for adding a page at the advanced level, but the problem is that I do n’t have a template for the page now.

    Your answer: Please make sure that you added a page and add the following Code inside it.
    [woocommerce_my_account]

    I want to know where to add [woocommerce_my_account]?

    Can you help me with screenshots or videos?

    Attachments:
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    May 13, 2020 at 8:28 am #194560

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached. First you need to create a page and add the code in the page as mentioned in the screenshot.

    [woocommerce_my_account]

    Screenshot for Clarification: https://ibb.co/SvQJV07

    Or Go to WooCommerce >> Settings >> Advanced.

    Set My account page from there.

    Screenshot for Clarification: https://ibb.co/1G5D5RC

    Best Regards.

    May 13, 2020 at 8:42 am #194563

    mingming860
    Participant

    Yes, I can keep up with your explanation, but when creating the page, I can’t find small plugins.

    Such as: Screenshot Account, part in the red circle, or Order details item, I can’t make it.

    I can’t do anything without plugins.

    Attachments:
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    May 13, 2020 at 10:17 am #194603

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached. Please provide with admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    May 13, 2020 at 11:10 am #194620

    mingming860
    Participant

    Ok, please see Private Content.
    Thanks.

    May 13, 2020 at 12:05 pm #194635

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I tried to login to your website but was unable to login. The Credentials doesn’t seem to be correct. Please provide the correct admin panel login details of the website to check it myself and help you out accordingly.

    Screenshot for Clarification: https://ibb.co/PMsmKD4

    Best Regards.

    May 13, 2020 at 12:37 pm #194642

    mingming860
    Participant

    Sorry, I wrote the wrong account, please use the new one below, thank you.

    May 14, 2020 at 5:24 am #194803

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and created a new page and set it as my account page and now its working absolutely fine on my end. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/XpFpzj6

    Best Regards.

    May 14, 2020 at 7:46 am #194851

    mingming860
    Participant

    Great, you have fixed the problem, thanks again!!!

    If you don’t mind, can you tell me how to fix this error?
    For example, I can see “Cart, Check out and Login” in “CSS Generator”, they exist, but I don’t know how to add them to the page.

    If you teach me how to do it, I will not trouble you next time, and I will fix the problem myself.

    May 14, 2020 at 8:02 am #194858

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    I logged into your website and created a new page named My Account. Then Added the shortcode I provided you in the page.

    Then Added it as the My Account page from WooCommerce >> Settings >> Advanced.

    Screenshot for Clarification: https://ibb.co/0hZJRRg

    1) For the cart page you need to create a new page named cart or whatever you want and add the following Shortcode inside the page and publish.

    [woocommerce_cart]

    2) For the Checkout Page you need to create a new page as well and add the following shortcode inside it and publish.

    [woocommerce_checkout]

    Then you need to add them as the pages from WooCommerce >> Settings >> Advanced.

    Screenshot for Clarification: https://ibb.co/rx0LzN2

    Best Regards.

    May 14, 2020 at 8:17 am #194863

    mingming860
    Participant

    Thank you for your reply, I am a beginner, but I believe I can master this knowledge.

    In the past year, I used Prestashop to create a website, but I want to scold their team. Really, I have to say that Prestashop is rubbish and very unfriendly to beginners.

    Two months ago, I discovered WordPress and your theme. I wanted to give it a try. As a result, I succeeded. Your theme has many functions and is very simple. Although I am a beginner, but after I think carefully, I can solve many small problems myself.

    Your theme is really good, I hope you continue to introduce new features.

    May 14, 2020 at 8:23 am #194865

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are thrilled that you loved your experience with XTEMOS, We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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