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Bug on page

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  • #195563

    ed1226
    Participant

    Experience some problem on the theme: (refer to screenshot attached)
    1. Menu Label Not Working
    2. Promo Banner – Design totally Off
    3. Product Style not Working – Inherit not working
    4. Widget Woodmart Woocomerce Layered Nav Not Working!

    #195564

    ed1226
    Participant

    FTP Access

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    #195587

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and describe each problem in more details: what steps you take, what result you have with the screenshot.

    Best Regards

    #195598

    ed1226
    Participant

    You didn’t even look into the issue…

    Now I deactivate all the plugin and the result is the same … .see attached the screenshot you ignore.

    ———————
    Refer to the attached screenshot:
    1. Menu Label Not Working
    2. Promo Banner – Design totally Off
    3. Product Style not Working – Inherit not working
    4. Widget Woodmart Woocomerce Layered Nav Not Working!

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    #195625

    ed1226
    Participant

    Hi, I fix issue for 1, 2 & 4

    I deleted CSS generated file…

    Now need your help on:
    3. Product Style not Working – Inherit not working (Home page)
    5. There an empty spacing bottom of the “Browse Categories” when I use 2 words on the menu, look at the Home Page >> “Frozen Foods”
    6. On the Header category when I enable “Show products count for each category” the product count display in 2 line instead of 1.

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    #195635

    Artem Temos
    Keymaster

    Hello,

    3. It actually works correctly. But this hover style works differently in carousel layout. Switch to products grid view if you want to show it as a screenshot.

    5,6. To fix this problem, you need to open your SVG icons file with some editor like Sublime Text or default system text editor and add height and width attributes to your <svg> tag like it is shown on the screenshot https://gyazo.com/83fd36b0bb9628bb1aed2bd3d5d063c5
    Then you will need to reupload your icons in WordPress Dashboard.

    Regards

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Viewing 6 posts - 1 through 6 (of 6 total)