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Problem with installation

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  • May 19, 2020 at 6:05 pm #196206

    maxmoreira
    Participant

    Hello good afternoon, I am having the following problem, I had done the installation of the site normally, but now in my hosting that I use and intended to maintain the site, when I try to do the installation and I will install the plugins, to be more exact WooCommerce it it just crashes everything and both the processor and the memory go to the extreme until the site crashes.
    Could you tell me why?

    May 19, 2020 at 8:46 pm #196215

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    There may be two reasons: the site is created because your host capacity is not enough for such a heavy site or another reason is the conflict between the plugins or plugins with the theme.

    Please contact your support first of all and make sure you have the capacity enough. Then install the plugins one by one checking the site.

    Some of our users have 40-50 plugins active and site works.

    Best Regards

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