Home › Forums › WoodMart support forum › Changes not taking effect after saving

Changes not taking effect after saving

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 20, 2020 at 6:17 am #196270

    mbwanadavid
    Participant

    Hello,

    On the front page, I have added a product categories section and set it to “Mansory (with first wide)”. In Edit mode everything is okay. When I click update and leave wp bakery, instead of it appearing with the first wide, the items appear in a line.

    What could be the issue?

    Regards.

    May 20, 2020 at 6:22 am #196272

    mbwanadavid
    Participant

    I have added some images to illustrate. One picture shows what I save (what i want.png), the other shows what I get after saving (what i get.png).

    Attachments:
    You must be logged in to view attached files.
    May 20, 2020 at 7:32 am #196293

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached. If you want the masonry grid to apply and the set the categories display like the screenshot you attached. You need to upload the image for the first category larger than the others in the categories grid.

    Means the first image will be 860x860px and the others will be 430x430px.

    Then you need to set the thumbnail cropping to none from Appearance >> Customize >> WooCommerce >> Product Thumbnails.

    Screenshot for Clarification: https://ibb.co/h1Fb19y

    Note: Thumbnail cropping will also affect the product thumbnails as well.

    Best Regards.

    May 20, 2020 at 9:20 am #196322

    mbwanadavid
    Participant

    Hello,

    I have replaced the first image. It is 1773 by 1773. The rest are 150 by 150. I have also set the thumbnail cropping to none. It is still not working.

    Regards.

    May 20, 2020 at 10:24 am #196340

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You don’t need to set too large an image for that like you added 1773×1773 You need to use the dimensions of the images used for example in our demo versions like I mentioned in my previous reply. No crop means that the images will appear in the dimensions in which they are added.

    If you still unable then provide with the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    May 20, 2020 at 7:58 pm #196496

    mbwanadavid
    Participant

    Hello,

    I have figured out another way to handle this. Thanks for the assistance.

    Regards.

    May 21, 2020 at 4:41 am #196557

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are Glad that you Resolved the issue by yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)